Business Account Executive

Duties And Responsibilities

• Possess an intuitive understanding of the telecommunication business.
• Must have excellent oral, written, and proven presentation skills.
• Manage a sales module of at least 400 customers and maintain a funnel in line with company expectations.
• Deliver and maintain the required monthly quota established by the department manager.
• Accurately complete paperwork associated with each customer order and/or request.
• Provide accurate weekly 30/60/90/120-day sales forecasts.
• Track sales activities, progress towards sales goals, and customer engagement using CRM tools and reporting systems.
• Understand and navigate a defined sale process.
• Lead and orchestrate company resources and personnel in support of the customer relationship.
• Present professionally to and engage with all pertinent decision makers.
• Develop and execute sales strategies to meet and exceed sales targets and objectives.
• Prospect, develop, negotiate with, and close new accounts within a defined, targeted customer base.
• Maintain and grow a portfolio of business accounts, ensuring high levels of customer satisfaction.
• Resolve issues and ensure ongoing customer satisfaction and retention.
• Understand and have the ability to work effectively with Microsoft Office.
• Work effectively with Salesforce.com.
• Regularly required to sit or stand for extended periods.
• Ability to physically lift various equipment up to 25 or more pounds.

Qualifications

• Identify, prospect, and penetrate defined base of accounts.
• Be an expert at prospecting and funnel management.
• Must be self-motivated, with excellent time management, organizational skills and complex problem solving.
• Must possess an intuitive understanding of the telecommunication business.
• Must have excellent oral, written, and proven presentation skills.
• Education/Experience: Bachelor’s degree and 2-5 years’ experience in the telecommunications industry or equivalent combination of education and experience.
• Working knowledge of the telecommunications and data industries.
• Working knowledge of financial measurements such as IRR, NPV, Fixed Cost, and Variable Cost.
• Computer Skills: Level of competency with standard suite of telecommunications products.