Business Account Executive

About the role

The Small Business Account Executive is primarily responsible for promoting and selling the portfolio of small business products to small businesses throughout a specific region via cold calling, networking, mailing and outdoor door-to-door canvassing.

Responsibilities

• Develop positive relationships within the region’s communities and develop key territory strategies towards acquiring new business
• Outside door to door business sales of Astound business services including Fiber Internet, Voice, Hosted Voice and other related products to business accounts in assigned geographical areas.
• Meet individual performance requirements
• Expected to meet and or exceed monthly quota requirements of new Small Business customers
• Manage and self-track day-to -day sales activity to report to Regional Sales Manager
• Excellent oral, written and motivational skills
• Understanding of a sales funnel and successful management of daily, weekly, monthly customer work orders to ensure timely follow up
• Ensure all required paperwork is legible, complete and submitted in a timely manner
• Seek opportunities with customers to enhance the company’s image; Customer focused, and represents company image and products in a professional manner. Shows respect to internal/external customers
• Proficiency in interacting with customers in a polite, professional manner; Maintain a thorough understanding of, and is able to effectively communicate, systems’ prices, channels, services and packages to potential customers
• Frequent to continuous driving, walking, bending and reaching
• Occasional exposure to inclement weather
• Occasional to frequent exposure to uneven surfaces, hills, stairs, heights
• Occasional use of standard office equipment such as computers, phones, copiers, etc.
• Other duties as assigned

Requirements

• 1 – 2 years of practical, hands-on experience canvassing or cold-calling small and medium sized business customers strongly preferable.
• A hunter mentality and comfortable with in-person, door-to-door selling of Astound services.
• Strong written and verbal communication skills required, as this position is responsible for ensuring potential customers understand the features and benefits of all Astound products and the pricing and promotional offers available.
• Ability to work within Microsoft Office applications, such as Word, Excel, and Outlook.
• Ability to work independently, with minimal supervision.
• Excellent detail orientation and follow through skills
• Strong discretionary skills, as this position will have access to and work with information of a confidential nature.
• Willingness and ability to quickly learn and understand the cable industry, regional communities, and customers.
• Ability to build relationships with local chambers, attending trade fairs to build brand awareness and new opportunities for Astound.
• Ability to work in a standard office environment; no hazardous or disagreeable work conditions.
• Ability to frequently use repetitive motions of the wrist, hands and/or fingers.
• Ability to lift and carry up to 20 pounds on a frequent basis (sales materials).

Qualifications

• High school diploma or equivalent required

Skills

• Proficiency in interacting with customers in a polite, professional manner; Maintain a thorough understanding of, and is able to effectively communicate, systems’ prices, channels, services and packages to potential customers

Benefits

• 401k retirement plan, with employer match
• Insurance options including: medical, dental, vision, life and STD insurance
• Paid Time Off/Vacation: Starting at 80 hours per year, and increases based on tenure with the organization
• Floating Holiday: 40 hours per year
• Paid Holidays: 7 days per year
• Paid Sick Leave: Astound allows a number of paid sick hours per calendar year and varies based on state and/or local laws
• Tuition reimbursement program
• Employee discount program

Pay

Base Salary: The base salary range for this position is $50,000, plus an uncapped commission plan, and opportunities for bonus and benefits, if applicable. The base pay range represents the low and high end of the hiring range for this job. Actual pay will vary and may be above or below the range based on various factors including but not limited to relevant skills, experience, and capabilities. Commissions at plan: Targeted commissions at full attainment are twenty-one thousand, six hundred dollars annually.

Schedule

Our mission statement: Take care of our customers, take care of each other, do what we say we are going to do, have fun

About Astound

Astound is a leading provider of internet, WiFi, mobile, and TV services, dedicated to connecting communities and empowering lives through innovative technology. We also keep businesses connected with dependable fiber infrastructure and internet solutions backed by award-winning service, helping organizations thrive in an increasingly connected world. At the forefront of digital transformation, we continuously evolve our offerings to meet the dynamic needs of our customers—delivering reliable connectivity and groundbreaking digital experiences. Our commitment to excellence extends beyond infrastructure. We invest in our people through personalized training, coaching, and a supportive work environment that fosters growth and opportunity. Employees are empowered to represent a superior telecommunications company while making a meaningful impact in the communities we serve. We offer a robust benefits package that includes rewards, recognition programs, and employee discounts—ensuring our team members are supported in both their professional and personal journeys. At Astound, we believe in creating astounding possibilities for everyone, everywhere.