Bus Process Analyst II

Responsibilities

• Engage with business stakeholders to understand needs and gather detailed requirements.
• Document current-state and future-state processes, identifying gaps, inefficiencies, and opportunities for improvement.
• Translate business requirements into clear, actionable functional specifications for technical and development teams.
• Support implementation projects, module rollouts, and platform enhancements.
• Participate in solution design sessions with architects and developers to validate alignment with business needs.
• Assist with prioritization and backlog management for ERP feature requests and improvements.
• Develop test cases, scripts, and scenarios for functional testing.
• Participate in SIT (System Integration Testing) and coordinate UAT (User Acceptance Testing).
• Validate that delivered solutions meet business objectives and comply with internal controls.
• Support change management activities, including communications and impact assessments.
• Provide end-user training, documentation, and guidance for new features or processes.
• Promote proper ERP usage and drive adoption of new tools/processes.
• Act as the liaison between business users and technical teams (developers, integration engineers, data teams).
• Ensure alignment with enterprise architecture, security standards, and governance processes.
• Collaborate on integration requirements with surrounding systems and applications.

Qualifications

• Required: Experience working with ERP platforms – Microsoft Dynamics 365 preferred.
• Required: Strong understanding of business processes in Finance, Accounting, Supply Chain, or Operations.
• Required: Ability to translate complex business needs into clear requirements and functional documentation.
• Required: Effective problem-solving, critical thinking, and communication skills.
• Required: Experience with testing, UAT coordination, and change management activities.
• Preferred: Background in process improvement methodologies (Lean, Six Sigma, Kaizen).
• Preferred: Familiarity with integration concepts (API workflows, middleware, data flows).
• Preferred: Knowledge of reporting or analytics tools (Power BI, Tableau).
• Preferred: Experience in agile delivery environments.

Skills

• Strong analytical and process-mapping capabilities.
• Relationship-building and stakeholder engagement.
• Attention to detail and commitment to quality.
• Ability to work across multiple teams in a fast-paced environment.
• Adaptability and willingness to learn new ERP capabilities.