Bursar Assistant

Mission Statement

We preserve the accuracy of student accounts, provide timely financial information and ensure fiscal responsibility with our commitment to comprehensive, solution-driven customer service in support of the University's mission and the growth of our campus community.

Guiding Principles

• Integrity - We are committed to accountability, respectfulness, and honesty.

• Leadership - We model openness, reliability, sincerity, and humility to create a supportive environment in which extraordinary things can happen.

• Innovation - We promote creativity and continual improvement through teamwork and the use of emerging technologies.

• Balance - We respect a life-work balance and encourage compassion, care, and joy in the workplace.

• Fun - We understand the serious nature of our responsibilities and seek ways to cause a smile or a laugh to keep it light.

Responsibilities

• Performs routine administrative tasks related to bursar accounts, such as applying tuition and fees and processing payments.

• Audits bursar accounts and payments to ensure compliance with deadlines and applicable regulations; communicates discrepancies to supervisor and may assist with routine corrections.

• Fields emails and phone calls, responds to inquiries and requests, and explains policies and procedures.

• Helps students, parents, employees, sponsoring organizations, departments, and other constituents understand billing information, including deadlines, interest, payment plans, fees, and processes.

• Serves as a resource to lower-level Bursar Assistants and university constituents.

Qualifications

• Required: High school diploma or equivalent (such as HSED or GED)

• Required: 2 years in relevant field

• Skills: Proficient communication skills, Maintains a high degree of professionalism, Demonstrates time management and priority setting skills, Demonstrates a high commitment to quality, Possesses flexibility to work in a fast-paced, dynamic environment, Highly thorough and dependable

Pay

This role's salary range is up to $40,560 per year.

Schedule

The position involves sedentary work as well as periods of time moving around an office environment and the campus.

Benefits

Indiana University offers a wide array of benefits including:

• Comprehensive medical and dental insurance

• Health savings account with generous IU contributions

• Healthcare and dependent care flexible spending accounts

• Basic group life insurance paid by IU

• Voluntary supplemental life, long-term disability, critical illness, and supplemental accidental death & dismemberment insurance

• Base retirement plan with generous IU contributions, subject to vesting

• Voluntary supplemental retirement plan options

• Tuition subsidy for employees and family members taking IU courses

• 10 paid holidays plus a paid winter break each year

• Generous paid time off plans

• Paid leave for new parents and IU-sponsored volunteer events

• Employee assistance program (EAP)

Equal Opportunity Employer

Indiana University is an equal opportunity employer and provides ADA services and prohibits discrimination in hiring.