Building Supervisor Chilson Center, Parks and Recreation

Support the comprehensive facility operations of the Hatfield Chilson Recreation Center by serving as a Manager on Duty. Work closely with the Facility Operations Coordinator to train and lead staff, ensuring a safe, clean, and welcoming environment for all patrons. Oversee daily building functions, assist part-time employees, promote exceptional customer service, and contribute to high-quality community programs.

About the Role

The Chilson Recreation Center is seeking a Building Supervisor passionate about serving the Loveland community and creating a welcoming, safe, and well-maintained environment. In this role, you’ll support daily operations, monitor facility conditions, coordinate with maintenance teams, and ensure every guest—from families to fitness enthusiasts—has a positive experience. We’re looking for a detail-oriented, proactive problem solver who thrives in a fast-paced, people-focused setting and takes pride in maintaining high standards of safety, cleanliness, and operational excellence.

Primary shift: Tuesday through Saturday, 1:00 PM – 9:30 PM, with flexible scheduling including evenings, weekends, early mornings, and holidays.

Responsibilities

• Provide front-line customer service to guests by enforcing Chilson Center rules, regulations, and policies through routine observations.
• Resolve administrative concerns by applying appropriate policies, procedures, and collaborating with supervisors, the Facility Management Team, and guests.
• Act in a lead capacity to assign and direct work of part-time staff, ensuring consistent quality service.
• Schedule employees as required and assist staff, including clerk/cashiers, lifeguards, facility attendants, and childcare attendants.
• In emergency situations, take charge of the facility and guests to provide a safe environment.
• Schedule and oversee birthday parties.
• Handle all opening and closing procedures, cash handling and deposits, and overall building security, including the pool.
• Ensure proper operation of facility mechanical systems and contact appropriate personnel for assistance as needed.
• Provide direct support and event-day oversight for special events and programmed activities hosted by internal and external entities.
• Perform and assist in all cleaning tasks and duties throughout the Chilson Center, including quality janitorial services.
• Conduct daily event/program/class setups and strikes, which may include heavy lifting and various janitorial tasks.
• Provide written and/or verbal reports on inventory needs, cleaning schedules, janitorial work lists, task assignments, guest attendance, and incidents.
• Perform basic maintenance, preventative maintenance, and troubleshooting of building and equipment.
• Respond to guest needs by assisting, providing tours, and addressing injuries and incidents promptly.
• Constantly move throughout the facility to oversee operations and respond quickly to needs.
• Perform front desk duties during busy times and cross-train in other areas as needed.
• Perform other duties as assigned.

Requirements

• High School graduate or GED required; Bachelor’s Degree in Recreation or a related field preferred.
• 2 years of previous work experience performing similar customer service duties in a large commercial and/or public facility required.
• Staff supervisory experience preferred.
• Computer literacy preferred.
• Current CPR and First Aid certification required, or the ability to obtain within 90 days of hire.

Skills

• General working knowledge of recreation center operations and programming.
• Excellent customer service skills, with the ability to handle guests, staff, and vendors diplomatically in a fast-paced environment.
• Strong judgment, patience, and ability to prioritize tasks.
• Effective verbal and written communication skills.
• Ability to prepare reports and monitor expenses using mathematical principles.

Physical Demands and Working Conditions

• Frequent strenuous to extreme physical effort, including lifting heavy objects (50+ pounds) and using heavy tools in awkward positions.
• Occasional exposure to unpredictable conditions that may lead to injury.
• Occasional exposure to hazardous conditions, such as working at heights or with energized electrical equipment.

Pay

Salary range: $25.42 - $34.32 per hour, with a hiring range of $25.42 - $29.87, depending on qualifications and experience.

Benefits

• Two medical plans, dental, and vision coverage (for self/spouse/children).
• Access to a dedicated, exclusive Employee Health and Wellness Center.
• Discounted Chilson Center passes.
• Paid vacation, holidays, floating holidays, and medical leave.
• Flexible spending accounts, including Dependent Care.
• Life Insurance, AD&D, short-term and long-term disability, and voluntary Critical Illness Coverage.
• Retirement plans: 401a, 457, Roth (pre- and post-tax) with company match.
• Comprehensive Employee Assistance Program.
• Voluntary 529 College Invest program.
• Tuition Reimbursement.
• Employee Referral Program.
• Personal and Professional Development opportunities.
• Employee Recognition Program.
• Exceptional work-life balance with market-based pay and regular performance reviews.
• Eligibility for Public Loan Forgiveness Program.
• Continuous Floating Holiday for positions working evenings, weekends, and holidays.

About Loveland

With over 300 days of sunshine and located just 30 miles from Rocky Mountain National Park, Loveland is an ideal community known as the Sweetheart City. This vibrant cultural hub features nearly 500 sculptures and public art installations, the world-famous Valentine Remail Program, and picturesque Rocky Mountain views. Loveland offers a thriving arts, brewery, foodie, and shopping scene, along with headliner concerts, professional hockey, community recreation, art shows, and local festivals. The city boasts an award-winning golf course, an inclusive library, and community center.

Loveland has been recognized as the only Colorado city to win the Governor’s Award for Downtown Excellence, the top residential recycling city in the state for four consecutive years, and one of the top places to live, work, and raise a family in the U.S. It is also ranked among the Most Idyllic Picturesque towns in America.