Building & Permit Services Division Manager

About the role

The City of Eugene is seeking a Building and Permit Services Director to lead a large, dynamic team responsible for complex operations that are vital to our community’s livability and economic prosperity. As a key member of the Planning and Development Leadership Team, this position oversees the operations of the Building and Permit Services Division, including plan checking and building permit approval, field inspection, business license, code compliance, the rental housing program, and administrative support and operations of the City’s Permit and Information Center. The position partners closely with other City Divisions and Departments and outside agencies and organizations to help achieve strategic City objectives in service to our community.

Responsibilities

• Manages, directs and organizes a comprehensive building and permit services division including the staff and activities of the plan checking and building permit approval, field inspection, land use management, business license, code compliance, the rental housing program and administrative support sections, and operation of the City's Permit and Information Center.
• Serves as the primary point of contact for the Executive Director of the Planning and Development Department regarding the Building and Permit Services Division.
• Coordinates work planning and problem-solving with division managers of the Planning and Development, Public Works, Fire/EMS, and other City departments or agencies that are involved in the development permitting process; facilitates alignment of permit service delivery in the furtherance of a joint mission to promote safe, efficient and effective development.
• Prepares various reports for the Executive Director - Planning and Development; oversees the development and presentation of annual reports on cost effectiveness of various programs; develops and reviews staff reports related to building inspection, building code enforcement and plan review.
• Develops and reviews policies and procedures for division activities; evaluates the effectiveness of division activities; modifies strategies to achieve goals.
• Selects, supervises, and evaluates assigned staff; assigns work and ensures appropriate training is provided; investigates complaints; recommends and administers disciplinary actions; handles sensitive personnel matters and recommends grievance responses.
• Researches and utilizes equity and inclusion principles and practices in managing the programs and leading staff within Building & Permits Services including how the City can build relationships with and support groups that have historically been marginalized or unable to access our services.
• Serves on a variety of City committees and task teams; provides staff support for advisory groups for program areas.

Requirements

Minimum Qualifications:

• Six years of experience in the design, construction and inspection of public, commercial, industrial and residential buildings, planning and development, or public or business administration, or a closely related field; including three years of supervisory responsibility.
• Five or more years of experience managing large groups/teams is preferred.
• Education Equivalent to a Bachelor's degree from an accredited college or university in architecture, civil engineering, public administration, business administration, or a closely related field.

Qualifications

• Knowledge Of Principles, practices and techniques of building and permit services program development and administration.
• Principles of the Building, Plumbing, Mechanical, and Electrical Codes.
• Pertinent Federal, State and local laws, codes and regulations.
• Principles and practices of organization, administration and personnel management.
• Municipal organization structure, functions, and programs.
• Principles and practices of municipal government budget preparation and administration.
• Principles and methods of supervision, employee training and motivation, and performance evaluation.
• Impact of culture’s role in working relationships.
• Modern Office procedures, methods, and computer equipment.

Skills

• In Managing and directing the work of large teams responsible for a variety of complex functions.
• Oral, written, and interpersonal communication and presentations, including the ability to present a variety of complicated administrative and technical information and data in an effective manner.
• Research and analysis of problems, identification of alternative solutions, projection of consequences, recommendations of proposed actions, and implementation of actions in support of goals.
• Direction, management, and review of technical work completed by BPS staff.
• Coaching, mentoring and developing employees while holding staff accountable in an empathetic yet firm way.
• Absorbing and implementing changes in the workplace.
• Assessing workload of individuals, reassigning staff and evaluating and modifying work assignments as necessary.
• Monitor performance and provide coaching and guidance as needed.
• Developing and maintaining a diverse workforce and a harassment-free environment.
• Providing courteous customer service and effectively working with supervisors, co-workers, employees, union representatives, and other organizations representing various diverse backgrounds.
• Relationship-building, consulting, and collaborative team building; interpreting context and adapting behavior to cultural context.

Benefits

The City of Eugene offers robust and competitive benefits. For more information, select the Benefits Tab, or view benefits summaries as well as see information about all employee benefits.

Pay

$62.11 - $83.84 hourly / $129,188.80 - $174,387.20 annually

Schedule

Monday - Friday, 8:00 AM - 5:00 PM with flexibility per business need