Building Operations - Facility Management Services Coordinator

About the role

The Facility Management Services Coordinator supports the smooth, safe, and efficient operation of WoodmenLife's physical workspaces. This role serves as a key resource for facility services, workplace support, shipping and receiving operations, office moves, conference room setup, and furniture management.

Responsibilities

• Support associate relocations, workspace moves, and furniture reconfigurations.
• Aid in workstation setup and workplace adjustments.
• Provide day-to-day facility support to ensure an efficient work environment.
• Assist with facility improvement projects and workplace initiatives.
• Support internal customers with facility-related requests and services.
• Receive and distribute shipments throughout the Home Office.
• Deliver office supply inventory, including paper and envelopes, to departments.
• Process outgoing shipments using the FedEx shipping system.
• Absorb and prepare materials for the Sales Force.
• Cookinate shipping and receiving activities while maintaining accurate records.
• Set up conference rooms and meeting spaces for business meetings and events.
• Reconfigure furniture and room layouts to support organizational needs.
• Ensure meeting spaces are prepared and ready for use.
• Rotate and manage shredding bins throughout the facility.
• Support furniture moves and workspace modifications.
• Aid in maintaining a clean, organized, and safe working environment.
• Cookordinate facility service requests and work orders as assigned.
• Deliver seamless, trustworthy, attentive, and resourceful (S.T.A.R.) customer service.
• Build positive working relationships with associates and business partners.
• Communicate effectively regarding facility services and workplace needs.
• Support special projects and additional duties as assigned.

Qualifications

• High School Diploma or equivalent combination of education and experience.
• Basic computer and keyboarding skills.
• Experience with Microsoft Word and Excel or a willingness to learn.
• Ability to efficiently enter, retrieve, and manage information using a PC.
• Strong customer service skills and commitment to delivering a positive associate experience.
• Strong interpersonal and communication skills.
• Ability to work effectively both independently and as part of a team.
• Professional attitude and commitment to teamwork and service excellence.
• Ability to meet expectations for attendance, punctuality, and dependability.