Building Manager

Residential Management Group, part of Places for People, is looking for a customer-focused and organised Building Manager to join our Property Management team. This role involves providing a comprehensive building management service, ensuring the development is managed efficiently, safely, and within budget while maintaining high service standards for residents.

About the role

You'll be a visible presence on site, ensuring communal areas are well maintained, services run smoothly, and residents receive a professional and responsive service. The position is based on site at Brayford Wharf, Lincoln (LN1 1BN).

Schedule

• 35 hours per week
• Wednesday: 1pm to 7pm
• Thursday: 7am to 7pm
• Friday: 7am to 7pm
• Saturday: 9am to 5pm

Responsibilities

• Carry out regular inspections of all common areas to ensure they are clean, tidy, and in good repair.
• Identify and address maintenance issues daily to ensure resident safety and compliance with health and safety legislation.
• Arrange, monitor, and obtain quotations for service and maintenance contracts related to building services and facilities.
• Complete minor repairs such as changing light bulbs or spot cleaning.
• Inspect and sign off work completed by external contractors to ensure standards are met.
• Support the Property Manager with complex issues, liaise with contractors, and issue permits and health and safety notices as required.
• Conduct routine checks including fire, emergency lighting, and security testing.
• Maintain access control systems such as key fobs.
• Keep accurate records, including logs of activity and resident complaints.
• Attend residents' meetings when required and help manage the building within agreed budget parameters.
• Support risk and safeguarding awareness, ensuring concerns or incidents are appropriately reported.

Requirements

• Knowledge of building services, facilities management, and residential building operations.
• Excellent customer service skills with the ability to build positive relationships with residents, contractors, and colleagues.
• Strong communication skills and confidence to deal professionally with a wide range of stakeholders.
• Understanding of health and safety responsibilities within a residential environment.
• Experience identifying and managing risks, with an awareness of safeguarding principles.

Benefits

• 27 days holiday plus all Bank Holidays (pro rata for shift-based roles).
• Free Healthcare cashback Plan, including:
  • Reimbursement for optical treatment (plus an optical discount voucher) and dental care.
  • Coverage for physiotherapy and GP charges (up to a generous fixed amount).
  • 24/7 access to remote GP services.
• Sponsorship for study and professional qualifications (up to 4 study days).
• Pension scheme (matched up to 7%) and life assurance (4x annual salary).
• Access to Our Place Rewards, offering:
  • Shopping discounts, in-store vouchers, and reloadable e-cards.
  • Cashback on online purchases.
  • Exclusive offers.