Building Automation Service Specialist

About the role

Supports the Baltimore, MD branch and a team dedicated to the Eastern Shore, primarily based in Millsboro, Delaware. Occasional overnight travel—up to three consecutive days—may be required.

Responsibilities

• Execute digitalization and standard service operations strategies
• Work with multiple internal service team members including Service Sales, Client Service Managers, Service Coordinators, and RAM Digital Service Center personnel
• Follow safety requirements as outlined by Siemens and customers and successfully completes assigned training as outlined in the training path
• Follow mandatory policies, procedures, and standards, may coordinate with contractors on job sites, maintains tools and test equipment
• Support after hours during on-call rotation, responds to service calls (emergency and on-site)
• Performs repairs as directed on all automation system types
• Be responsible for completing service ticket documentation per the policy, follow and maintain preventive maintenance schedules
• Maintain complete and accurate documentation of services performed and generates reports within Siemens tools
• Identify and reports system discrepancies, suggests system upgrade opportunities, and may assist in pricing of repairs and upgrades to existing agreement and performs system checkout and startup on projects
• Perform other duties as assigned

Requirements

• 1+ years of experience servicing electronic control or HVAC equipment
• Electro-mechanical experience (either in a previous role or through education)
• Ability and willingness to work in a variety of circumstances, including climbing ladders, scaffolds, and high lift equipment, working in ducts, crawl spaces, roofs, basements, above ceilings, and in various conditions
• Must be able and willing to use hand tools, laptop, email, smartphone, and tablet as well as carrying and moving equipment and tools weighing up to 75 pounds unassisted
• Experience with Microsoft Office (Word, Excel, and Outlook)
• Ability and willingness to work overtime when needed

Qualifications

• High school diploma or state-recognized GED
• Specialized skill training/certification
• 1+ years of experience installing and servicing electronic control or HVAC equipment
• Knowledge of building automation systems, PLCs, HVAC, electrical concepts, and building operations
• Engineering and programming (PLC or BMS) background
• Knowledge of building system communication protocols (BACnet, Modbus, TCP/IP)

Skills

• Basic HVAC controls, building automation systems, PLCs, HVAC, electrical concepts, and building operations
• Programming, HVAC field technician, heating, ventilation, air conditioning, direct digital control, apogee, Desigo, Modbus, Tridium, Niagara, Alerton, commissioning, LonWorks, BACnet, DDC, BMS, building management, mechanical systems, system integration

Benefits

Details regarding our benefits can be found here: https://www.benefitsquickstart.com/siemens/index.html

Pay

The pay range for this position is $54,121 - $92,779 annually. The actual wage offered may be lower or higher depending on budget and candidate experience, knowledge, skills, qualifications, and premium geographic location.