Building Automation Service Specialist

This role supports our Lakewood, CO branch location, which serves customers throughout the greater Denver, CO area.

About the role

Our Service Specialists perform assigned tasks on building automation systems, including service agreement maintenance, projects, and on-call (time and material) service. You will respond to emergency service calls as directed during regularly scheduled hours and after hours as needed. As the face of Siemens, your expertise and regular customer interaction will help customers save energy and money while creating a more sustainable future.

Responsibilities

• Execute digitalization and standard service operations strategies
• Work with multiple internal service team members including Service Sales, Client Service Managers, Service Coordinators, and RAM Digital Service Center personnel
• Follow safety requirements as outlined by Siemens and customers and complete assigned training
• Follow mandatory policies, procedures, and standards; coordinate with contractors on job sites; maintain tools and test equipment
• Support after-hours during on-call rotation; respond to service calls (emergency and on-site) as assigned
• Perform repairs on all automation system types
• Complete service ticket documentation per policy; follow and maintain preventive maintenance schedules
• Maintain complete and accurate documentation of services performed and generate reports within Siemens tools
• Provide instructions to customer personnel regarding proper system operations and assist with training
• Identify and report system discrepancies; suggest system upgrade opportunities and assist in pricing repairs and upgrades
• Perform system checkout and startup on projects
• Work overtime when needed (compressed schedule performance may require extended hours)
• Work rotational on-call and/or minimal overnight travel
• Participate in job site final walk and/or final completion for systems-to-service turnover on assigned jobs
• Perform other duties as assigned

Requirements

• 2+ years of experience servicing electronic control or HVAC equipment
• Electro-mechanical experience (either in a previous role or through education) and user PC/software skills
• Ability and willingness to work in various circumstances, including climbing ladders, scaffolds, and high lift equipment, working in ducts, crawl spaces, roofs, basements, above ceilings, and in various conditions
• Ability and willingness to use hand tools, laptop, email, smartphone, and tablet, as well as carry and move equipment and tools weighing up to 75 pounds unassisted
• Experience with Microsoft Office (Word, Excel, and Outlook)
• Ability and willingness to work overtime when needed
• Must be 18 years of age and possess a valid driver's license with limited violations; must meet eligibility requirements to participate in Siemens' fleet vehicle program
• Legally authorized to work in the United States on a continual and permanent basis without company sponsorship

Preferred Qualifications

• High school diploma or state-recognized GED
• Specialized skill training/certification
• 2+ years of experience installing and servicing electronic control or HVAC equipment
• Knowledge of building automation systems, PLCs, HVAC, electrical concepts, and building operations
• Engineering and programming (PLC or BMS) background
• Knowledge of building system communication protocols (BACnet, Modbus, TCP/IP)

Benefits

Siemens offers a variety of health and wellness benefits to our employees. Learn more about our benefits.

Pay

The pay range for this position is $54,121 - $92,779 annually. The actual wage offered may vary depending on budget and candidate experience, knowledge, skills, qualifications, and premium geographic location.