Budtender PT
PharmaCann Inc · North Aurora, IL · 2 wk ago
Healthcare$18/hrFull-time
Duties And Responsibilities
- Meet & exceed personal sales volume and KPI goals.
- Aid in building a great company and business that disrupts the traditional retail model and embrace change.
- Add value to the team by being an authentic and confident self-leader who strives to execute our world-class hospitality program.
- Drive repeat business through strong local networking and customer data capture, patient confidence inspiration, and building of patient loyalty.
- Maintain up to date knowledge on products and industry knowledge, including cannabis laws and regulation.
- Proactively answer customer questions and ensure knowledge of products and usage.
- Execute high customer experience standards, to include a world-class culture and industry-leading customer engagement through strong sales techniques and product knowledge.
- Accurately utilize PharmaCann’s Point of Sale system.
- Execute customer transactions with high attention to detail and ensure accuracy in register transactions.
- Execute PharmaCann’s dispensary protocols including safety protocols.
- Complies with all security, safety, and legal requirements.
- Must be able to accommodate flexible scheduling expectations including weekend, evening, and holiday schedules.
- Maintain a clean and organized point of sale area.
- This role is required to assist and/or perform other duties as assigned, as well as in other functions of the operation, including but not limited to: call center, inventory, outreach, security, delivery acceptance, delivery, and visual merchandising.
- Projects a positive image of the organization to employees, customers, industry, and community.
- Embolishes the culture, values, and tenets of PharmaCann and full support of our purpose, goal, and key objectives.
Qualifications
- Minimum 21 years of age (or as required by state regulations).
- A minimum of a High School diploma is required.
- Minimum 2 years’ experience with customer service in a fast-paced retail environment.
- Strong analytical skills to assess data, facts, and figures.
- Intermediate-level math skills.
- Proven expertise and experience to accurately manage a register.
- Exceptional customer service skills.
- Strong attention to detail and ability to solve and resolve problems in a calm, professional, and courteous manner.
- Strong computer-based skills.
- Dynamic interpersonal and communication skills.
- Business-minded personality.
- A highly self-motivated and ethical individual.
- Valid driver’s license and ability to successfully pass a Motor Vehicle Record background check (state specific).
Starting Pay
$18/hr
Working Conditions
- Requires weekend/holidays altering rotation.
- Requires overtime according to business needs.
Physical Requirements
- Standing, walking, bending, working with hands/arms at an extended horizontally or above head position for long periods.
- Lifting up to 50 pounds, lifting/carrying product totes, pushing carts, moving and making adjustments to process equipment.