Budtender PT

Budtender Overview

The Budtender is responsible for creating a world-class customer experience for all customers. The Budtender will promote a positive, customer service-oriented, and compliant work environment. This position is accountable for executing initiatives that achieve all hospitality goals at the retail PharmaCann location.

Duties And Responsibilities

• Meet & exceed personal sales volume and KPI goals.
• Aid in building a great company and business that disrupts the traditional retail model and embrace change.
• Add value to the team by being an authentic and confident self-leader who strives to execute our world-class hospitality program.
• Drive repeat business through strong local networking and customer data capture, patient confidence inspiration, and building of patient loyalty.
• Maintain up-to-date knowledge on products and industry knowledge, including cannabis laws and regulation.
• Proactively answer customer questions and ensure knowledge of products and usage.
• Execute high customer experience standards, to include a world-class culture and industry-leading customer engagement through strong sales techniques and product knowledge.
• Accurately utilize PharmaCann’s Point of Sale system.
• Execute customer transactions with high attention to detail and ensure accuracy in register transactions.
• Execute PharmaCann’s dispensary protocols including safety protocols.
• Comply with all security, safety, and legal requirements.
• Must be able to accommodate flexible scheduling expectations including weekend, evening, and holiday schedules.
• Maintain a clean and organized point of sale area.
• This role is required to assist and/or perform other duties as assigned, as well as in other functions of the operation, including but not limited to: call center, inventory, outreach, security, delivery acceptance, delivery, and visual merchandising.
• Projects a positive image of the organization to employees, customers, industry, and community.
• Embolishes the culture, values, and tenets of PharmaCann and full support of our purpose, goal, and key objectives.

Qualifications

• Minimum 21 years of age (or as required by state regulations)
• A minimum of a High School diploma is required.
• Minimum 2 years’ experience with customer service in a fast-paced retail environment
• Strong analytical skills to assess data, facts, and figures
• Intermediate-level math skills
• Proven expertise and experience to accurately manage a register
• Exceptional customer service skills
• Strong attention to detail and ability to solve and resolve problems in a calm, professional, and courteous manner
• Strong computer-based skills
• Dynamic interpersonal and communication skills
• Business-minded personality
• A highly self-motivated and ethical individual
• Valid driver’s license and ability to successfully pass a Motor Vehicle Record background check (state specific)

Pay And Schedule

Starting pay is $18/hr

Working Conditions

• Requires weekend/holidays altering rotation
• Requires overtime according to business needs

Physical Requirements

• Standing, walking, bending, working with hands/arms at an extended horizontally or above head position for long periods
• Lifting up to 50 pounds, lifting/carrying product totes, pushing carts, moving and making adjustments to process equipment