BSRO Sales Specialist

About the Role

As a Sales and Service Specialist, you'll help customers keep their vehicles running safely while developing the skills needed for a long-term career with Bridgestone Retail Operations. This role is designed as a pathway for future growth, helping you build valuable experience while preparing for additional opportunities across our retail network. Whether you're just getting started or bringing previous retail or automotive experience, you'll join a team that invests in your success through hands-on training, mentorship, and career development.

Responsibilities

• Deliver exceptional customer service in person and over the phone.
• Build trust and lasting relationships with customers.
• Recommend automotive products and services based on customer needs.
• Coordinate service appointments and communicate timelines.
• Support merchandising, inventory, and daily store operations.
• Assist with opening and closing procedures as needed.
• Learn all aspects of store operations and business performance.
• Support store leadership and serve as Manager-on-Duty when appropriate as part of your development.

Requirements

• High school diploma or equivalent
• Valid driver's license
• Strong customer service and communication skills
• Willingness to learn new systems and operational processes

Preferred Qualifications

• Associate degree or equivalent technical/educational training
• Previous retail sales experience
• Previous automotive experience
• Previous leadership or supervisory experience

Benefits

• ASE accredited training and company-paid ASE certification opportunities
• Career advancement opportunities across more than 2,200 locations nationwide
• Medical, dental, and vision coverage starting day 1
• 401(k) with company match
• Generous paid vacation and paid holidays
• Flexible scheduling to support work-life balance
• Daily Pay available
• Professional development resources
• Corporate Social Responsibility activities
• Supportive and engaging onboarding experience
• Regular mentorship and training opportunities
• Truly global, dynamic, and challenging work environment
• Focus on agility, work/life effectiveness, and long-term well-being
• Inclusive team environment

Company Overview

Bridgestone Retail Operations (BSRO) is part of Bridgestone Americas and employs over 22,000 teammates in North America. BSRO operates more than 2,200 company-owned stores, including Firestone Complete Auto Care, Tires Plus, and Wheel Works locations. With locations across North America and more than $4.5 billion in tire and auto service sales, Bridgestone Retail Operations offers a place to build a career while representing the Bridgestone name as a valued teammate.

Employment Type: Full-Time