BSMNT - Bottle Server

Brief Description

A typical shift might include:

• Greeting guests with a welcoming, upbeat attitude as they arrive
• Providing fast, friendly, and attentive beverage service
• Accurately taking drink orders and communicating them to the bar team
• Assisting with drink preparation and presentation to guests
• Stepping behind the bar and supporting bartending operations when needed, including during high-volume periods
• Monitoring guest alcohol consumption and intervening when necessary in accordance with all safety guidelines
• Building relationships with guests, remembering names, and creating a loyal customer base
• Promoting Big Night Entertainment Group venues and experiences in a positive and professional manner
• Collaborating closely with other bottle servers, bartenders, barbacks, security and management
• Resolving guest concerns with empathy and professionalism
• Maintaining a clean, organized, and fully stocked service area
• Performing additional duties as assigned

  Requirements

  • Minimum of 1 year of bottle service or cocktail serving experience in a high-volume, upscale nightlife environment
  • Bartending experience or willingness to be cross-trained and jump into a bartending role as needed strongly preferred
  • Full availability for nights, weekends, and holidays
  • TIPS or other recognized alcohol server certification required
  • Strong communication skills with guests and team members
  • Genuine interest in and enthusiasm for dance music and nightlife culture, with an ability to contribute to the overall energy and vibe of the venue
  • Present a polished, high-energy, and professional image that aligns with and positively represents the BSMNT and Big Night Entertainment Group brand
  • Ability to multitask and thrive in a fast-paced environment
  • Team-oriented mindset with a strong work ethic
  • Ability to handle cash transactions accurately and responsibly

  Physical Demands / Work Environment / Hours

  The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential work functions. May be required to lift or move up to 30 lbs using proper lifting techniques and withstand long hours on your feet in a fast-paced, high energy environment

  Non-typical office hours will be customary including evenings, weekends, and holidays

  Summary

  Big Night Entertainment Group operates some of the hottest, cutting edge restaurants and nightclubs in New England such as The Grand, Big Night Live and Empire. Fueled by driven, passionate people, Big Night is known for its consistent growth, cutting edge sophisticated design, superior cuisines and raising the bar in hospitality and service standards. Big Night is an employee focused company as recognized by our staff as the Boston Globe TOP place to work. We are committed to creating a diverse and welcoming workplace that includes team members with various backgrounds and experiences. We believe this enables us to better meet our mission and values while serving customers throughout the community.

  All are encouraged to apply. Big Night is always looking for talented, ambitious professionals to join our staff. If you have a passion for hospitality and a commitment to superior guest service, we want you to join our team today. Big Night Entertainment Group is an Equal Employment Opportunity Employer. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.