Brown Bag Driver - On - Call

Location: 1 Mercy Retirement & Care Center, 3431 Foothill Blvd, Oakland, CA 94601

Shift pay: $25 to $27 per hour

About the role

Mercy Retirement & Care Center has been at the forefront of senior care for more than 150 years. Situated on our lush campus in Oakland, we provide assisted living, memory care, skilled nursing, and rehabilitation services to meet a variety of healthcare needs. We provide exceptional, person-centered care that enhances the quality of life for our residents. Our Culture of Excellence is built on a foundation of respect, integrity, and a commitment to the well-being of both our residents and our team members. We foster a collaborative and supportive environment where innovation and compassion drive everything we do.

As Community Coordinator and Driver for the East Bay Mercy Brown Bag Program in Oakland, you will fulfill grocery orders for senior recipients through various partner organizations. This role involves delivering in bulk or setting up farmers' market–style distributions at 2–5 sites per day.

Responsibilities

• Curate pallets with 12–15 food items per site.
• Load, unload, and operate 20-foot box trucks and mobile farmers market vehicles for daily grocery deliveries.
• Deliver items to 2–5 sites per day, either in bulk or set up farmers market-style distributions.
• Provide excellent customer service, coordinating with partner site staff and volunteers to efficiently set up points of distribution.
• Collaborate with site coordinators to manage recipient tracking and maintain accurate inventory records.
• Serve as an ambassador of Mercy Brown Bag, representing the organization professionally to recipients, volunteers, site coordinators, donors, sponsors, and other guests during site visits and tours.
• Protect Mercy Brown Bag Program assets by ensuring proper handling of trucks, food, and property; promptly report any damage or incidents to the appropriate manager.
• Ensure vehicles are equipped with required documentation and emergency equipment, such as vehicle registration, proof of insurance, accident report forms, reflectors, and fire extinguishers.
• Maintain cleanliness and safety standards in both the warehouse and vehicles, in accordance with regulations set by agencies such as the Alameda County Area Agency on Aging (AAA), Alameda County Community Food Bank (ACCFB), Feeding America, FEMA, USDA, OSHA, and Mercy Retirement and Care Center (MRCC).
• Assist the Director and Assistant Director with site inspections and visits from funders, sponsors, and donors.
• Attend in-service training as assigned to stay current on policies, procedures, safety regulations, and professional development.
• Participate in staff meetings and assist with special events, including the annual volunteer party, volunteer training sessions, and inventory days.
• Promote the Mission, Vision, and Values of Transforming Age in all areas of responsibility, and demonstrate commitment to Culture of Excellence and strategic goals.
• Perform other duties as assigned.

Requirements

• At least 18 years of age.
• Current First Aid Training and Certifications as per Title 22.
• Valid California Class C Driver’s License and maintain a clean, insurable driving record.
• Capable of passing a Class B Driver Education course if required by the assigned truck.
• Previous experience as a driver; comfortable driving 14 to 20 ft. commercial trucks.
• Forklift operation experience is a plus.
• Knowledge of food safety standards and safe practices within a warehouse environment.
• Strong verbal communication skills with the ability to interact professionally with partner site managers, volunteers, donors, and Food Bank staff.
• Ability to navigate challenging conversations with external partners and volunteers, particularly around food safety or compliance, while maintaining professionalism and ensuring adherence to MBBP standards.
• Proficient in using GPS and routing systems; familiarity with the Bay Area is preferred.
• Basic math skills required to calculate portion allotments across varied sites (12–15 different food items per site).
• Experience using manual or electric pallet jacks is preferred.
• Completion of a background check, drug screening, and other pre-employment screenings (Physical, fingerprinting, and TB test) per state/local guidelines (Title 22 CA).