Brokerage Services Admin / Specialist

Responsibilities

• Provide day-to-day marketing and administrative support to multiple brokers across the organization on sales and leasing assignments.
• Aid brokers in the preparation and execution of marketing strategies for property listings and business development initiatives.
• Create, format, and update marketing materials including flyers, brochures, proposals, offering memoranda, and presentations for broker review and approval.
• Evaluate broker and client requests to determine appropriate content, format, and delivery of marketing and presentation materials.
• Maintain and update marketing and sales infrastructure, including CRM systems, prospect databases, transaction records, and web-based platforms.
• Collaborate with internal departments such as Research, Financial Analysis, and Marketing to obtain requested data and materials.
• Audit, update, and maintain listings, sales records, and transaction documentation to ensure accuracy, completeness, and compliance.
• Analyze competitive and market information and prepare summaries for broker review.
• Support client service needs that enhance broker-client relationships and support business growth.
• Organize property tours, including scheduling, coordinating logistics, and preparing tour materials; licensed brokers conduct tours and discuss transaction-related matters.
• Respond to pricing inquiries and assist brokers in developing proposals and responses to non-routine client requests (California real estate license required).
• Perform additional duties and special projects as assigned.

Qualifications

• Strong written, verbal, and interpersonal communication skills.
• Ability to organize, prioritize, and manage multiple assignments and deadlines simultaneously.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and Adobe InDesign; familiarity with CRM, marketing, or project management software is a plus.
• Strong attention to detail and ability to follow established processes and compliance requirements.
• Professional demeanor with a customer service-oriented approach.
• Ability to work collaboratively in a team-oriented environment.
• Demonstrated ability to maintain confidentiality and handle sensitive information with discretion and integrity.
• Must have commercial real estate license or in process of obtaining one within 90 days of hire.