Broker Sales Manager - Korean, LA Region

This position operates on a hybrid work schedule. Candidate must reside in Los Angeles or Orange County.

About Us

Clever Care was created to meet the unique needs of the diverse communities we serve. Our innovative benefit plans combine Western medicine with holistic Eastern practices, offering benefits that align with our members’ culture and values. We are one of Southern California’s fastest-growing Medicare Advantage plans with an incredible 112% year-over-year membership growth.

Why Join Us?

We’re on a mission! Our rapid growth reflects our commitment to making healthcare accessible for underserved communities. At Clever Care, you’ll have the opportunity to make a real difference, shape the future of healthcare, and be part of a fast-moving, game-changing organization that celebrates diversity and innovation.

Responsibilities

• Develop, expand, and increase the productivity of the Agency distribution channel in the assigned market by ensuring channels understand the benefits of the Clever Care Program and adhere to both Clever Care and CMS compliance standards.
• Encourage agents and agencies to sell Clever Care products to their clients and community.
• Evolve existing Provider and Community relationships to increase channel performance.
• Identify new provider and community referral opportunities.
• Partner with the Network department and Field Engagement to create and manage key relationships with Clever Care Providers and community-based organizations (Providers could be a Primary Care Doctor, Medical Group/MSO, or ancillary provider, e.g., Acupuncturist, Chiropractor, Optometrist, or Dentist).
• Work with agents to conduct sales and marketing presentations for prospects and leverage community partnerships to host events.
• Create a lead pipeline through provider partnerships and personal network.
• Work with agents to develop creative and compliant ways to find and engage prospects.
• Focus on improving the average number of enrollments per agent and agency.
• Carefully evaluate agent and agency performance focusing on key indicators like close ratio and lead pipeline, and disposition of any Clever Care provided leads or events.
• Attend sales training and department sessions.
• Lead, collaborate, and execute on provider and community relations activities including event planning, execution, and tracking.
• Produce regular campaign, event tracking, and weekly activity reports showing return on investments, key initiatives, and activities.
• Carry out appropriate sales activity standards as directed by the manager.
• Manage allocated agency co-op budgets, carefully evaluating agent/agency ROI for sales events, sponsorship activities, and key community events.
• Maintain knowledge of compliance regulatory procedures and Medicare Marketing Guidelines to utilize in all functions, processes, and communication.
• Comply with all federal, state, and compliance requirements.
• Other duties as assigned.

Requirements

• Active California Life and Health Insurance License is required.
• Valid driver’s license, reliable transportation, and insurance required with a clean driving record.
• Experience working with Insurance Agencies/Agents/Field Marketing Organizations.
• Strong working knowledge of Medicare and Medicaid and other government health programs/income assistance programs.
• Experience working with senior citizens and low-income individuals.

Skills

• Strong customer service.
• Excellent communication and presentation skills.
• Bilingual in Mandarin, Vietnamese, Cantonese, Thai, Bahasa, Korean, Tagalog, or Khmer is preferred but not required.

Pay

$67,522 to $81,024 per year plus commission.

Physical & Working Environment

• Must be able to travel when needed or required.
• Ability to operate a keyboard, mouse, phone, and perform repetitive motion (keyboard); writing (note-taking).
• Ability to sit for long periods; stand, sit, reach, bend, lift up to fifteen (15) lbs.
• Ability to express or exchange ideas to impart information to the public and to convey detailed instructions to staff accurately and quickly.
• Work is performed in an office environment and/or remotely.
• The job involves frequent contact with staff and the public.
• May occasionally be required to work irregular hours based on the needs of the business.