Broker Director

About the role

Join us as a Broker Director to play your part in transforming how we help customers manage risk. This is an opportunity to grow your skills and experience as a valued member of the team within Distribution Reporting. The Broker Director is primarily responsible for directly managing relationships with a select set of five or fewer retail brokers. You will be a key part of a national team assigned to each of your focus brokers and collaborate closely with counterparts across AIG and at the broker to drive engagement and insights that yield outpaced growth.

Responsibilities

• Drive financial results and manage assigned retail brokers within a market by creating clear, defined goals to:
  • Promote profitable growth and/or retention and expand desired mix of business.
  • Ensure AIG derives insights, value, and results from consulting or data services purchased from retail brokers.
  • Support AIG’s efforts to execute goals locally consistent with national commitments to/from retail brokers.
  • Leverage AIG platforms such as 360, Salesforce, and others to apply KPIs and measure success.
  • Develop and facilitate relationships with internal and external stakeholders.
• Work closely with Distribution (other Broker Directors, Client Directors, Broker & Market leadership, Wholesale & Alternative distribution) and Business Unit leaders to establish a comprehensive grasp of the portfolio, opportunities, and target accounts with assigned brokers.
• Coordinate with colleagues on the AIG International team to ensure alignment and coordination around management of applicable global business plans.
• Own the broker performance scorecard, contribute to monthly and quarterly measurement reviews, and articulate the health of broker relationships using data to the NA Leadership Team.
• Travel regularly to broker offices within your market (cadence and format to be determined with Broker & Market Leader and Executive based on the health of the broker relationship).
• Conduct regular meetings with broker partners and the appropriate level of Distribution leadership team to review results and adjust strategies/targets where needed.
• Collaborate and develop execution strategies for growth products with AIG Product teams.
• Develop execution strategies with the Broker & Market Executive (or Leader) and Product leadership, including KPIs to support them.
• Ensure absolute alignment with broker agreements and strategy.
• Drive a growth culture with assigned brokers on areas of growth and retention by Product.
• Work with Distribution Analytics to:
  • Develop market and product-level target account initiatives and relationship expansion.
  • Drive pipelining initiatives at the local level for assigned brokers.
  • Ensure monthly results and KPI reporting are distributed to the appropriate constituents (Broker & Market Executive and Leader) and Product Leaders; use that data to drive opportunities for alignment and profitable growth/retention strategies.
• Oversee and manage a total Gross Premium Written (GPW) of $200M across the assigned brokers.

Requirements

• Strong sales background, negotiation skills, and presentation skills.
• Passion for innovating and leading change.
• Strong business acumen, process and project management skills, and data orientation.
• Ability to professionally and tactfully manage sensitive and confidential information.
• Relevant technical grounding and ability to understand and articulate product strategies and differentiators.
• 10 years’ experience in broker and/or carrier relationship management, underwriting, or commercial insurance broking is strongly preferred.
• Demonstrated adaptability, actively leaning into AIG’s learn-it-all culture.
• Strong written and verbal communication skills to engage directly with senior leadership within AIG and dedicated broker relationships.
• Mobility: Travel to U.S. locations (20-30%).

Pay

The base salary range for this position is $132,000–$165,000, and the position is eligible for a bonus in accordance with the terms of the applicable incentive plan.

Benefits

We offer a range of competitive benefits focused on health, wellbeing, financial security, and professional development. A summary of benefits can be viewed here: US Benefits Overview.

• Comprehensive benefits package extending beyond time spent at work.
• Continuous learning and development opportunities in a culture that celebrates everyone for who they are and what they want to become.
• Employee Resource Groups (ERGs) with global chapters to foster a culture of inclusion and belonging.