Broadband Technician (Copper) - $1,500 Sign On Bonus
About the role
AFL provides industry-leading fiber optic products, conductor accessories and fittings, and related services across the globe. Our company was founded in 1984 with a single fiber optic cable and has grown to include every facet of the passive optical network, employing over 5,000 associates worldwide and consistently generating annual sales in excess of a billion dollars. In April of 2019, AFL made a major investment in ITC Service Group, a Sacramento-based company providing broadband installation, design and staffing services to the telecommunications and IT industries. ITC Service Group was founded in 1999 and provides managed services and workforce solutions for the nationwide planning, design, construction, installation and maintenance of voice, data and video networks. AFL and ITC were built and are operated on similar core values and philosophies.
Responsibilities
- Ability and drive to work well with others to achieve common goals and to foster a cooperative climate
- Ability to work independently in the field with little supervision
- Communicate with customers effectively and professionally
- Read a mainframe/cross-connect/control point layout to run jumpers
- Read, understand and follow instructions on dispatched jobs, trouble tickets, project prints, throw and sequence sheets and associated record updates
- Utilize test equipment and interpret test results for all workstreams
- Educate customers in internet access
- Installation may include running or reusing COAX or CAT 5 wiring
- Installation may consist of utilizing MOCA or Wi-Fi technology
- Installation of aerial drop
- Installation of internet hubs and routers
- Installation of ONT and power supplies
- May include burying CAT5/coax up to 50 ft
- May require running of temporary fiber drop but so as not to cause a safety hazard to the public, e.g., over roads, sidewalks, or driveways
- Placing wires between walls
- Station installation and repair (Cat 3, Cat 5e, Cat6, RJ11, RJ45 jacks, drop, and NID)
- Technical understanding of loss, attenuation, and tiling
- Verification of service
- Working within attics or crawl spaces
Requirements
- MUST HAVE YOUR OWN VEHICLE AND TOOLS
- Basic electricity
- Basic transmission of "xDSL" installation - xDSL means variations of Digital Subscriber Lines
- Completion requirements for each Unit
- Configuration of Customer-owned computers
- Connecting fiber optic jumpers and drops (aerial, buried, and plenum)
- Experience in telephone service (VOIP or Copper, as appropriate)
- Experience with routers and home networking
- Experience with test sets as required
- General computer skills
- Knowledge of COAX cable sizes and types and installing connectors
- Knowledge of working with fiber and copper facilities
- Ladder safety
- OSHA safety requirements
- Pole climbing
- Splicing of fiber drop connectors
- The telephony color code and to be able to identify assigned cable pairs
- Working knowledge of workforce management system: Including but not limited to: Mobile Tech Portal and associated task clearing codes
- Working zone requirements