Broadband Representative/Associate/Specialist

About the role

Vyve Broadband is a leading broadband Internet provider serving rural communities across 16 states. We offer a range of broadband, fiber connectivity, cable television and voice services for commercial and residential customers including high-speed internet (up to Vyve Gig), digital HD video and voice services. For commercial customers, Vyve offers optical Ethernet, PRI and hosted voice services to the business community.

Responsibilities

- Performs residential and commercial installation of internet, phone and cable services. - Troubleshoot and fix service issues. - Delivers a spectacular customer experience. - Upsells current services such as internet speeds. - Requires lifting, climbing, and working in all types of weather.

Requirements

- High School Diploma or equivalent. - Valid driver’s license and clean driving record. - Customer-focused, willing to go above and beyond to ensure customers are 100% satisfied. - Hard worker that likes to learn, grow and be busy. - Searching for a rewarding career that just “feels right.” - Not afraid of heights (poles, roofs, towers).

Qualifications

- Growth – ready-made career paths with paid training and certifications through SCTE. Finally get to be in the driver’s seat of your career, work your way up from entry level to Director – the sky is the limit!

Benefits

- Great medical, dental, vision plan. - Fun extras like pet insurance, 401k with company match. - Home & auto discounts. - Most importantly – FREE SERVICES!! Save thousands on your internet and cable bill per year.

Pay

Competitive base pay plus sales/upgrade/referral commissions, annual bonuses, merit increases and long-term incentive plan.

Schedule

Company vehicle, gas card, tools & equipment.