Broadband Specialist

Job Responsibilities

Drive customer acquisition by engaging potential customers through door-to-door and community outreach activities to present broadband service offers
Conduct post-sale follow-up interactions to support customer satisfaction and service retention
Manage communication of service benefits and address customer inquiries to facilitate informed decisions
Collaborate with sales leadership to align outreach efforts with business objectives and market strategies

Education and Work Experience

• A High School Diploma/GED (Required)
  - Less than 2 years Engaging with customers in a direct sales or retail environment, particularly in telecommunications or consumer electronics (Preferred)
  - Less than 2 years Presenting and explaining complex product offerings effectively to potential customers (Preferred)
  - Less than 2 years Working in a target-driven sales role, with a proven track record of meeting or exceeding sales targets (Preferred)

Knowledge, Skills and Abilities

• Business Acumen (Required)
  - Communication (Required)
  - Customer Relationship Management (CRM) Software (Required)
  - Key Account Management (Required)
  - Negotiation (Required)
  - Sales (Required)
  - Sales Strategy Development (Required)
  - Territory Management (Required)
  - Value Propositions (Required)

Licenses and Certifications

• Certified Sales Professional (CSP): Certification that demonstrates knowledge and skills in sales strategies, customer interaction, and closing techniques. (Preferred)
  - Certified Professional in Learning and Performance (CPLP): Certification that enhances skills in delivering effective training and performance improvement interventions, useful for educating customers and teams about products. (Preferred)

Qualifications

• At least 18 years of age
  - Legally authorized to work in the United States

Schedule

Travel Required (Yes/No): Yes

Pay

Base Pay: $30,000.00
Annualized Incentive Target: $48,600

Benefits

T-Mobile USA, Inc. offers a comprehensive benefits package including:

• Medical, dental, and vision insurance
  - Flexible Spending Account (FSA)
  - 401(k) plan
  - Employee Stock Purchase Plan (ESPP)
  - Paid Time Off (PTO) and Holidays
  - Parental and Family Leave
  - Family Building Benefits
  - Childcare Subsidy
  - Tuition Assistance
  - College Coaching
  - Short- and Long-Term Disability
  - Voluntary Accident and Life Insurance
  - Voluntary AD&D Coverage
  - Commuter and Transit Programs

Equal Opportunity Employer

T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law.

Drug-Free Workplace

T-Mobile maintains a drug-free workplace.