Broadband Representative/Associate/Specialist

About the role

Performs residential and commercial installation of internet, phone and cable services; troubleshoots and fixes service issues; delivers a spectacular customer experience; upsells current services such as internet speeds.

Responsibilities

• Residential and commercial installation of internet, phone and cable services
• Troubleshoot and fix service issues
• Deliver a spectacular customer experience
• Upsell current services such as internet speeds

Requirements

• High School Diploma or equivalent
• Valid driver’s license and clean driving record
• Customer-focused, willing to go above and beyond to ensure customers are 100% satisfied
• Hard worker that likes to learn, grow and be busy
• Searching for a rewarding career that just “feels right”
• Not afraid of heights (poles, roofs, towers)

Benefits

• Growth – ready-made career paths with paid training and certifications through SCTE
• Great medical, dental, vision plan
• Pet insurance
• 401k with company match
• Home & auto discounts
• FREE SERVICES – save thousands on your internet and cable bill per year

Pay

• Competitive base pay
• Sales/upgrade/referral commissions
• Annual bonuses
• Merit increases
• Long-term incentive plan

Schedule

• Company vehicle provided
• Gas card provided
• Tools & equipment provided