Broadband Maintenance Technician

What You’ll Do

• Perform advanced troubleshooting and repair of the hybrid fiber-coax (HFC) network, including RF, AC, DC, and optical systems.
• Optimize network performance through node balancing, alignment, and signal calibration.
• Maintain documentation and perform scheduled maintenance on standby power supplies.
• Lead or mentor lower-tier technicians (BT I–III) on field best practices and customer service.
• Support outage restoration efforts with clear communications to teams and dispatch.
• Maintain and safely operate a company vehicle and equipment.
• Record and submit job logs and documentation using mobile devices or work order systems.

Requirements

• Broadband Network Technician (BT IV–V) certification or equivalent work experience.
• 6+ months as a Broadband Technician III or equivalent field network experience.
• Ability to splice coax and fiber optic cable.
• Proficiency with signal meters, spectrum analyzers, OTDRs, volt-ohm meters, and leak detectors.
• Strong understanding of HFC and IP networks.
• Experience reading and interpreting system maps and schematics.
• Willingness to work outdoors in all weather, on ladders, in confined spaces, and during on-call rotations.
• Able to lift up to 70 pounds and carry tools and ladders across various terrain.
• Occasional night and weekend work during outages or maintenance windows.
• Work in attics, crawl spaces, and near power lines as needed.

Qualifications

• Comprehensive Benefits – Multiple medical, dental, and vision options with 100% preventive care
• Pace of Work – Move quickly and so does our network
• Additional Training – Leadership development, professional sales training & ongoing learning
• Support – Free 24/7 telemedicine & virtual counseling for you and your family
• Growth – Promote from within and explore supervisor or network operations roles
• Training – SCTE, NCTI certification support available

Benefits

• Company-paid life insurance & disability coverage, with voluntary buy-up options
• 401(k) with Company Match – Save for your future
• Wellness Rewards – Earn up to $500/year just for completing checkups & screenings
• Extra Perks – Pet insurance, identity theft protection, legal assistance, and more

Pay

Competitive compensation package with comprehensive benefits.

Schedule

Flexible schedule to accommodate fieldwork needs.

How to Apply

Click Apply to submit your resume. If you meet the qualifications, we’ll reach out within 5 business days to schedule next steps.

About the Role

This position will be based out of Torrington or Douglas, WY and is responsible for maintaining, optimizing, and repairing the infrastructure that powers the internet and TV experience for entire neighborhoods.