Broadband Maintenance Technician

What You’ll Do

• Perform advanced troubleshooting and repair of the hybrid fiber-coax (HFC) network, including RF, AC, DC, and optical systems.
• Optimize network performance through node balancing, alignment, and signal calibration.
• Monitor and mitigate signal leakage; ensure full compliance with FCC and local regulations.
• Maintain documentation and perform scheduled maintenance on standby power supplies.
• Lead or mentor lower-tier technicians (BT I–III) on field best practices and customer service.
• Support outage restoration efforts with clear communications to teams and dispatch.
• Maintain and safely operate a company vehicle and equipment.
• Record and submit job logs and documentation using mobile devices or work order systems.

Requirements

• Broadband Network Technician (BT IV–V) certification or equivalent work experience.
• 6+ months as a Broadband Technician III or equivalent field network experience.
• Ability to splice coax and fiber optic cable.
• Proficiency with signal meters, spectrum analyzers, OTDRs, volt-ohm meters, and leak detectors.
• Strong understanding of HFC and IP networks.
• Experience reading and interpreting system maps and schematics.
• Willingness to work outdoors in all weather, on ladders, in confined spaces, and during on-call rotations.
• Able to lift up to 70 pounds and carry tools and ladders across various terrain.
• Occasional night and weekend work during outages or maintenance windows.
• Work in attics, crawl spaces, and near power lines as needed.

Pay and Benefits

• Comprehensive Benefits – Multiple medical, dental, and vision options with 100% preventive care
• Peace of Mind – Company-paid life insurance & disability coverage, with voluntary buy-up options
• 401(k) with Company Match – Save for your future with our competitive retirement plan and employer matching contributions
• Wellness Rewards – Earn up to $500/year just for completing checkups & screenings
• Extra Perks – Pet insurance, identity theft protection, legal assistance, and more
• Support Anytime – Free 24/7 telemedicine & virtual counseling for you and your family
• Growth Opportunities – Leadership development, professional sales training & ongoing learning
• We proudly promote from within. Whether you’re pursuing advanced certifications, mentoring other techs, or exploring supervisor or network operations roles, we’ll support your growth.
• Additional training and certification support available (SCTE, NCTI).

How to Apply

Click Apply to submit your resume. If you meet the qualifications, we’ll reach out within 5 business days to schedule next steps. We move quickly and so does our network.