Broadband Fulfillment/Installer Technician

About the role

At Vyve Broadband, we connect communities to high-speed internet, TV, and voice services. We're seeking motivated individuals to join our field team as Broadband Representatives.

Responsibilities

• Install, upgrade, and repair internet, TV, and phone services for residential and commercial customers
• Troubleshoot service issues from the network to customer equipment
• Educate customers on using their new services and recommend upgrades to fit their needs
• Work on a flexible schedule, including occasional overtime and on-call shifts
• Operate company vehicles and maintain tools and equipment

Requirements

• Great customer service and communication skills
• Ability to work at heights, in attics, crawl spaces, and outdoors in various weather
• Problem-solving mindset and willingness to learn new technology
• Valid driver’s license and clean driving record
• High school diploma or equivalent (tech or customer service experience is a plus)

Qualifications

• Competitive pay + overtime opportunities
• Paid training and ongoing technical certifications
• Career growth to senior technical and leadership roles
• Full benefits package (medical, dental, vision, 401k, and more)
• Free or discounted Vyve internet, TV, and voice services if you live in our service area
• A fun, team-oriented culture where your work matters

Skills

• Customer service and communication skills
• Problem-solving mindset
• New technology learning ability
• Physical stamina for outdoor work

Benefits

• Full benefits package (medical, dental, vision, 401k, and more)
• Free or discounted Vyve internet, TV, and voice services if you live in our service area

Pay

Competitive pay + overtime opportunities

Schedule

Flexible schedule, including occasional overtime and on-call shifts

Benefits

• Full benefits package (medical, dental, vision, 401k, and more)
• Free or discounted Vyve internet, TV, and voice services if you live in our service area

Equal Opportunity

We do not unlawfully discriminate based on race, color, religion, creed, sex, national origin, age, disability, marital status, veteran status, reserve or National Guard status, or any other protected status under applicable law.