Broadband Fulfillment/Installer Technician
Job Summary
Broadband Fulfillment/Installer Technician - Bring Reliable Internet to Your Community and Build Your Career with Vyve Broadband!
About the Role
At Vyve Broadband, you'll be the face of our company in your community, installing and servicing internet and TV for homes and businesses. No two days are the same – one day you might be setting up a new customer with Vyve Gig internet, the next troubleshooting an issue to get a family streaming again. You'll work both indoors and outdoors, in all seasons, with a supportive team that's invested in your success.
Responsibilities
- Install, upgrade, and repair internet, TV, and phone services for residential and commercial customers
- Troubleshoot service issues from the network to customer equipment
- Educate customers on using their new services and recommend upgrades to fit their needs
- Work on a flexible schedule, including occasional overtime and on-call shifts
- Operate company vehicles and maintain tools and equipment
Requirements
- Great customer service and communication skills
- Ability to work at heights, in attics, crawl spaces, and outdoors in various weather
- Problem-solving mindset and willingness to learn new technology
- Valid driver’s license and clean driving record
Qualifications
- High school diploma or equivalent (tech or customer service experience is a plus)
Skills
- Technical aptitude
- Customer service skills
- Physical stamina and flexibility
Benefits
- Competitive pay + overtime opportunities
- Paid training and ongoing technical certifications
- Career growth to senior technical and leadership roles
- Full benefits package (medical, dental, vision, 401k, and more)
- Free or discounted Vyve internet, TV, and voice services if you live in our service area
- A fun, team-oriented culture where your work matters
Pay
Competitive pay + overtime opportunities
Schedule
Flexible schedule, including occasional overtime and on-call shifts
Equal Opportunity Employer
Vyve Broadband is an equal opportunity employer. We do not unlawfully discriminate based on race, color, religion, creed, sex, national origin, age, disability, marital status, veteran status, reserve or National Guard status, or any other protected status under applicable law.