Breakfast Server
DelMonte Hotel Group · Pittsburgh, PA · 2 wk ago
ManagementPart-time
About the role
Join the DelMonte Hotel Group team as a Breakfast Attendant and play a key role in ensuring a great guest and colleague experience. We offer competitive compensation and benefits, a supportive work environment, and numerous opportunities for professional development and advancement.
Responsibilities
- Assist in the set-up and closing of the Breakfast Buffet using the provided checklists.
- Greet guests and provide clear descriptions of breakfast options.
- Deliver hot-to-order items from the kitchen to tables.
- Input orders into the cash register and secure accurate payment.
- Prepare coffee of the day as well as specialized coffee drinks, such as café latte or cappuccino, by brewing espresso and steaming milk.
- Clear, clean, and reset tables for dining as needed.
- Observe diners to respond to additional requests and determine when meals are completed.
- Properly record all sales transactions and secure accurate payment.
- Stock and replenish the Breakfast Buffet.
- Complete the daily inventory prep sheet.
- Familiarize yourself with and be knowledgeable about current food and beverage offerings.
- Escort guests to tables as needed.
- Ensure compliance with food safety and handling policies and procedures, including product rotation, dating, labeling, and cleaning.
- Assist in maintaining the cleanliness of the Breakfast Buffet and surrounding areas.
- Provide information to guests about hotel hours and available services.
Requirements
- 1 to 3 months of related experience.
- High school diploma or general education degree (GED); or equivalent combination of education and experience.
- Exceptional customer service skills.
- Self-motivated with a strong work ethic and a drive to exceed expectations.
- Excellent communication skills and the ability to establish rapport with guests and colleagues.
Benefits
- Competitive pay (varies by location).
- Comprehensive benefit packages for full-time positions.
- Hotel room discounts at our locations around the globe.
- Discounts on food and beverages.
- Professional development and advancement opportunities.