Breakfast Attendant - Fairfield by Marriott Zion -Virgin, UT

Job Purpose

Greet and seat all guests and ensure a quality dining experience. Warm, knowledgeable service and helpful guidance reassure guests they’ve made the right choice to stay with us.

Responsibilities

• Assist in preparation, cooking and presentation of food according to standard recipes for the bistro and banquet rooms.
• Prepare and present items, organize and maintain a clean service area, clean tables and area, and follow all health codes.
• Ensure that all guests are dealt with in a professional, consistent manner.
• Ability to diplomatically handle difficult situations and people.
• Maintain a safe working environment by ensuring compliance with safety programs, Health Department requirements, and job safety analysis.
• Inspect food and beverage outlets for proper storage, neatness, cleanliness, side-work and rotation of inventory.
• Inventory: Assist with daily/weekly/monthly food and beverage inventories.
• Be an enthusiastic, helpful and positive member of the team.
• Be professional, responsible and mature in conduct and behavior.
• Be understanding of, encouraging to and friendly with all co-workers.
• Be self-motivated and use time wisely.
• Maintain open line of communications with each department.
• Communicate pertinent information.
• Respond positively to new ideas.
• Openly accept critical/developmental feedback.
• Be available to help other departments in emergency situations.

Qualifications and Requirements

• High School diploma / Secondary qualification or equivalent.
• Experience with Marriott, Hilton, IHG, Wyndham or Hyatt processes and standards.
• Must be able to speak, read, write and understand the primary language(s) used in the workplace.
• Must be able to read and write to facilitate the communication process.
• Requires good communication skills, both verbal and written.
• Ability to supervise subordinate staff, including, but not limited to, assignment of duties, evaluating service, and taking disciplinary action when necessary.
• Ability to prepare and analyze data, figures and transcriptions prepared on and generated by computer.
• Knowledge of hotel food and beverage operations.
• Knowledge of food and alcoholic beverages.
• Must possess basic computational ability.
• Must possess basic computer skills.
• Extensive knowledge of the hotel, its services and facilities.
• Working knowledge of federal, state and local laws governing equal employment opportunity and civil rights, occupational safety and health, wage and hour issues, and labor relations.
• Knowledgeable about state regulations regarding health policies.
• Most work tasks are performed indoors. Temperature is moderate and controlled by hotel environmental systems.
• Must be able to stand and exert well-paced mobility for up to 4 hours in length.
• Must be able to exert well-paced ability in limited space.
• Must be able to exert well-paced ability to reach different floors of the hotel on a timely basis.
• Must be able to lift up to 50 lbs on a regular and continuing basis.
• Must be able to bend, stoop, squat and stretch to fulfill cleaning/inspection tasks.
• Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity.
• Talking and hearing occur continuously in the process of communicating with guests, supervisors and subordinates.
• Vision occurs continuously with the most common visual functions being those of near vision and depth perception.
• Requires manual dexterity to use and operate all necessary equipment.
• Food handler's permit if required by state law.
• Ability to obtain and/or maintain Alcohol Awareness training, if required by state law and/or by the brand standard.