Breakfast Attendant - Comfort Inn Brooklyn

Summary

In this role, you will be responsible for setting up, maintaining, and breaking down the breakfast service area, ensuring guests receive a fresh, welcoming, and efficient breakfast experience each morning. We are looking for individuals who are genuinely passionate about hospitality, take pride in cleanliness and presentation, and enjoy creating a warm start to a guest's day.

Responsibilities

• Breakfast Set-Up & Presentation
  • Set up the breakfast area prior to opening, including food stations, beverage stations, dishware, and seating areas.
  • Prepare and display food items in accordance with hotel standards and brand presentation guidelines.
  • Ensure hot and cold food items are held at proper temperatures throughout service.
  • Label all food items clearly, including allergen information where applicable.
• Guest Relations & Service Excellence
  • Greet all guests warmly as they arrive for breakfast and create a welcoming, positive atmosphere.
  • Respond promptly to guest requests, dietary needs, and special accommodations.
  • Monitor the breakfast area throughout service, restocking food, beverages, and supplies as needed.
  • Clear and reset tables promptly to maintain a clean and inviting dining environment.
  • Anticipate guest needs and deliver personalized service that exceeds expectations and drives positive reviews.
• Inventory & Supply Management
  • Monitor food and supply levels and communicate replenishment needs to the kitchen or Food & Beverage Manager.
  • Assist with receiving, storing, and rotating breakfast inventory following FIFO (first-in, first-out) standards.
  • Track and report waste and spoilage to minimize loss.
  • Complete daily inventory counts and logs as required.
• Communication & Interdepartmental Coordination
  • Maintain clear communication with the kitchen, Housekeeping, and Front Desk to address guest needs efficiently.
  • Log guest requests, complaints, and notable incidents accurately in the shift communication log.
  • Relay food allergy notes, special requests, and supply shortages to relevant departments.
  • Support the Manager on Duty (MOD) by communicating breakfast area status during the shift.
• Safety, Security & Compliance
  • Follow all food safety and sanitation standards, including proper food handling, storage, and temperature control.
  • Maintain a thorough knowledge of emergency procedures and respond calmly and effectively in the event of an emergency.
  • Adhere to all brand franchise standards, hotel policies, and applicable health and regulatory requirements at all times.
  • Report any suspicious activity, safety hazards, or equipment issues to management immediately.
  • Ensure the breakfast area, kitchen equipment, and surrounding common areas are clean, organized, and presentable at all times.
• Administrative Duties
  • Complete all required shift paperwork, reports, and logs accurately and on time.
  • Operate and maintain breakfast equipment such as coffee machines, waffle makers, and warming units.
  • Break down and thoroughly clean the breakfast area at the close of service, including all equipment and surfaces.
  • Assist with administrative tasks as assigned by General Manager.
  • Perform other duties as assigned, consistent with the responsibilities of this role.

Physical Requirements

• Prolonged periods of standing and walking throughout the shift.
• Frequent bending, stooping, reaching, pushing, pulling, lifting, and carrying items weighing up to 25 pounds.
• Ability to safely handle food, supplies, serving equipment, and trash.
• Perform routine cleaning tasks.
• Work in a fast-paced kitchen and dining environment with exposure to hot equipment, cleaning products, and varying temperatures.