Breakfast Attendant

About the role

The Breakfast Attendant is responsible for providing exceptional guest service in a friendly, courteous, and efficient manner while maintaining the hotel’s complimentary breakfast area. Duties include setting up breakfast, replenishing food and beverages, maintaining cleanliness, and ensuring guests have a pleasant breakfast experience.

Schedule

Availability: 2 days per week only. Shift: Morning Hours: 5:30 AM – 11:30 AM or 7:00 AM – 11:00 AM.

Responsibilities

• Approach all encounters with guests and employees in an attentive friendly courteous and service oriented manner.
• Maintain a high standard of personal appearance and grooming which includes wearing the proper uniform and name tag when working.
• Greet and seat guests at appropriate tables in a timely manner.
• Ensure quality control of menus with regard to cleanliness and appearance.
• Clear clean and reset tables/hotel spaces per client request or management instruction.
• Ensure all service areas are stocked organized clean and neat and all side work is complete each shift.
• Accommodate any special requests made by a guest and offer appropriate alternatives when necessary.
• Communicate with all departments regarding in house VIPs.
• Support all areas of the beverage and food service as necessary including washing dishes by hand and/or placing them in a dishwashing machine, restocking dishes glassware utensils pots and pans or other necessary equipment, sweeping and mopping floors, washing work tables walls refrigerators and meat blocks, moving trash and garbage to designated areas.
• Have a complete knowledge of standards of service for receiving a room service order.
• Have a thorough knowledge of menus and current specials in all applicable departments.
• Carry out cashiering functions in closing checks and end of shift paperwork.
• Perform opening and closing procedures and side work duties according to station rotation assignment.
• Answer questions about the hotel, the hotel-brand standards, guest expectations, the unique characteristics of the hotel, local area attractions and things to do.
• Perform any other duties or attend meetings as requested by management.
• Produce high quality drinks including but not limited to specialty coffee and tea drinks, specialty cocktails and beverage requests as required by hotel.

Qualifications

• Ability to perform job function with attention to detail speed and accuracy.
• High School diploma or equivalent and/or experience in a hotel or a related field preferred.
• Must be willing and have the ability to work a varied schedule that may include evenings nights weekends and holidays.
• Must meet the legal age to serve alcoholic beverages and satisfactorily pass responsible serving course such as TIPs as required by property.
• Must be able to obtain and provide Food Handlers card as required by city/county/state.
• Must be able to evaluate and select among alternative courses of action quickly and