Breakfast Attendant

About the Role

Ascent Hospitality is looking for a uniquely qualified hospitality leader to join our team as a Breakfast Attendant. This role is responsible for following a daily schedule, performing proper set-up, maintenance, break-down, and cleaning of the breakfast area while providing excellent guest service and satisfaction.

Responsibilities

• Set up and maintain the Breakfast Bar in an attractive, abundant-looking, organized, clean, and standardized presentation, adhering to brand standards at all times.
• Take inventory of food, beverages, and supplies needed for each day.
• Assist with the set-up of prepared foods such as fresh fruit, coffee, and juices.
• Set up serving dishes/trays, utensils, cups, and other products.
• Arrange cold food such as sweet rolls, muffins, and cereal.
• Clear and clean tables as they are vacated.
• Remove trash from the service area.
• Restock self-service food and supplies as needed.
• Wash serving equipment and return to proper storage.
• Return reusable food supplies to storage after service.
• Vacuum, sweep carpets, and mop floors.
• Dust, brush, polish, and vacuum furniture.
• Clean room decorations, appliances, and structural surfaces (e.g., wall fixtures, window sills, vents) using appropriate cleaners.
• Inspect areas for safety hazards.
• Check operating conditions of equipment.
• Report lost and found articles per hotel procedure.
• Report maintenance problems (common areas) to the department supervisor and maintenance.
• Perform any other duties assigned by supervisor/manager.
• Complete special daily projects assigned by supervisor/manager.

Requirements

• Must be able to understand, read, write, and speak English and effectively communicate with team members and guests.
• Must be able to apply commonsense understanding in carrying out instructions.
• Must be able to utilize and follow a checklist, take inventory of supplies, and convey information to staff and management.
• Must be able to comply in standardized situations with only occasional or no variation.
• Must be available to work flexible shifts, including weekends and holidays.
• Must be able to work without constant supervision.
• Must be able to work well as part of a team.
• Must be engaging with all guests throughout the breakfast period and respond to guest needs as required.

Qualifications

• High School Diploma or equivalent is preferred.
• Six months of customer service, hotel, or restaurant experience is preferred.
• Must have excellent customer service skills.

Physical Demands

• Standing and walking for the entire length of shift.
• Frequently required to stoop, kneel, crouch, or crawl.
• Able to regularly lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds.

Benefits

• Competitive salary.
• Health, dental, and vision insurance.
• Life insurance and other supplemental options.
• 401k with employer match.
• Paid PTO.
• Uniforms provided for most positions.
• Team Member Hotel Discount Program.