Brand & Social Storyteller

Pattern accelerates brands on global ecommerce marketplaces leveraging proprietary technology and AI. Utilizing more than 66 trillion data points, sophisticated machine learning and AI models, Pattern optimizes and automates all levers of ecommerce growth for global brands, including advertising, content management, logistics and fulfillment, pricing, forecasting and customer service. Hundreds of global brands depend on Pattern’s ecommerce acceleration platform every day to drive profitable revenue growth across 60+ global marketplaces—including Amazon, Walmart.com, Target.com, eBay, Tmall, TikTok Shop, JD, and Mercado Libre.

About the role

We need a Brand & Social Storyteller to be Pattern's boots-on-the-ground presence at trade shows, industry events, and brand activations. You'll act as the face and voice behind our content by conducting on-camera interviews, editing same-day posts, and bridging event experiences with social media engagement. This is a full-time, hybrid role based in Lehi, UT.

Responsibilities

• Travel to industry shows and events (estimated 50% travel time).
• Conduct "on the street" broadcast-style interviews with brands, attendees, and industry personnel.
• Shoot and edit content in real time using mobile-first tools like CapCut.
• Tag and feature around 10 brands daily across platform-ready social content.
• Post, manage, and track content performance across social channels during and after events.
• Ensure Amazon listings and product links are integrated into interview content alongside content teams.
• Support broader media initiatives including the Totally SKU'd podcast and Unpacked with our CMO.

Requirements

• Proven track record in social content creation or on-camera experience (required).
• Strong instincts for fast-turnaround, mobile-first content creation and editing (CapCut or similar).
• Comfortable traveling frequently (~50%) and working long, active days on show floors.
• Natural on-camera presence with the ability to make strangers comfortable quickly.
• Experience with drone operation (or willingness to get certified).
• Strong cross-functional alignment skills to connect event output with brand priorities and social strategy.
• Broadcast journalism background or prior experience working in broadcast news (e.g., news anchor or corporate broadcaster).
• Demonstrated ability to build and grow a personal or corporate social media account over multiple years.

What high performance looks like

• On-the-street content consistently drives engagement and reach across social channels.
• Brand and product tags lead to measurable traffic and awareness lift.
• Content turnaround is fast, delivering same-day or next-day published posts.
• You follow through with all assignments in a timely manner and take full ownership of projects.
• Interviews feel authentic and on-brand, creating a repeatable content engine show after show.

Career growth

As a Social Ambassador, you'll build a strong portfolio of on-camera and content creation work while growing your network across brands and the events industry. Strong performers can grow into content strategy, social media management, or on-camera talent roles as Pattern's content team continues to expand.

First 30, 60, 90 days

• 30 days: You're up to speed on Pattern's brand voice, content workflows, and editing tools, and have shadowed or co-covered your first event.
• 60 days: You're independently covering events end-to-end—filming, editing, and same-day publishing—while building rapport with brand partners on-site.
• 90 days: You're consistently delivering high-engagement content on a predictable cadence, with a growing library of authentic interviews and a track record of fast turnaround.

Team

You will work with the Content and Social team and be supervised by the Head of Content Strategy. This team is data-driven and results-oriented. You will collaborate regularly with team members to implement actionable solutions. Ideas and input are encouraged from all members.

Company culture

We are looking for individuals who embody the following traits:

• Game Changers: Someone who looks at problems with an open mind, shares new ideas, reassesses plans, and makes innovative contributions.
• Data Fanatics: Someone who recognizes problems and seeks to understand them through data, draws unbiased conclusions, and tracks the effects of solutions.
• Partner Obsessed: Someone who prioritizes partner needs, actively listens, delivers results that exceed expectations, and creates a personable experience.
• Team of Doers: Someone who uplifts team members, takes initiative, contributes to improvements, and holds themselves accountable.

Benefits

• Unlimited PTO
• Paid Holidays
• Onsite Fitness Center
• Company Paid Life Insurance
• Casual Dress Code
• Competitive Pay
• Health, Vision, and Dental Insurance
• 401(k) match: Pattern matches 100% of the first 3% in eligible compensation deferred and 50% of the next 2%.