Brand Marketing & Communications - Coordinator

About the role

Our culture emphasizes common sense, fairness, and a results‑driven environment. We aim to understand clients as people—not just numbers—and to make a positive impact through lending, investing, grants, and volunteerism. Associates are encouraged to feel welcome and empowered.

Responsibilities

• Maintain a weekly project status report and calendar to track all active marketing projects.
• Proofread internal and external communications for accuracy and polish.
• Gather and publish content on the company website, intranet, and social media channels.
• Conduct secondary research on financial or banking topics for competitive brand tracking and client insight.
• Disseminate marketing information throughout the organization via appropriate channels.
• Manage the internal marketing email inbox to support teammates in growing deposits, loans, and fee income.
• Submit invoices and track budgeted expenses.
• Monitor website functionality, correct spelling errors, and update content as directed.
• Monitor company social media pages, provide regular activity reports to leadership, and recommend improvements based on current technologies and trends.
• Build rapport with clients and associates, treating everyone with respect regardless of status or position.
• Maintain compliance with regulations and bank policies, including BSA and OFAC requirements.

Minimum Requirements

• Bachelor’s degree in Marketing, Communications, or a related field, or up to 2 years of relevant marketing experience.
• Strong written and verbal communication skills, with editing experience and an aptitude for grammar, style, and business writing.

Desired Qualifications

• Relevant experience in marketing, social media, or graphic design.
• Basic knowledge of the financial services industry.
• Experience with Adobe InDesign and Photoshop.
• Working knowledge of CMS platforms for website editing and publishing content.

Skills and Abilities

• Proficiency in Microsoft Office (Outlook, Word, Excel, PowerPoint).
• Ability to gather, interpret, and present information from online and social measurement platforms (e.g., Google Analytics).
• Willingness to work minimal overtime when events warrant.
• Initiative and self‑starter attitude to keep projects moving forward.
• Ability to take design direction from multiple parties.
• High accuracy and attention to detail.
• Strong time‑management and multitasking skills.
• Excellent verbal, written, and interpersonal communication skills.

Work Environment

Office setting with traditional hours. The role requires rapid‑pace work and occasional physical activity such as pushing, pulling, bending, twisting, raising arms overhead, and turning the head/neck/shoulders, as well as grasping tools for extended periods.

Benefits

• Generous benefits package including insurance and 401(k).
• Associate stock purchase program.
• Paid time off.
• Associate banking perks.