Brand Manager, Premium Fashion Concierge

About the Role

Are you interested in shaping and elevating the customer and brand experience for Premium Fashion on Amazon? We are looking for a results-driven Brand Manager (BM) to join Amazon Fashion's exciting and fast-paced Premium Fashion Concierge (PFC) team. This individual will own the end-to-end strategy for onboarding and managing strategic corporate priority selling partners, and will lead initiatives that drive measurable impact and growth across the broader Premium Fashion program.

Responsibilities

• Own and cultivate strategic relationships with key brand partners and internal stakeholder teams across the Premium Fashion portfolio, serving as the primary point of contact and trusted advisor.
• Act as the strategic 'business owner' for assigned brands and vendors, possessing deep understanding of internal and external variables that impact the business and proactively identifying risks and opportunities.
• Develop and execute comprehensive selection growth strategies to expand brands' full product catalog and availability on Amazon, ensuring an ideal customer experience.
• Design and implement scalable playbook processes and frameworks to define, simplify, improve, and accelerate growth for all Premium Brands across the program.
• Lead the creation of Joint Business Plans with Premium vendors on an annual basis, conducting regular business reviews with senior leadership regarding progress, roadblocks, and strategic pivots.
• Analyze data and customer insights to continuously identify opportunities to improve the customer experience, making actionable recommendations to the business backed by quantitative analysis.
• Serve as the strategic voice of Premium Brands, influencing partner teams and senior leadership to enhance tools, systems, and policies based on program findings and brand feedback.
• Identify and lead cross-functional initiatives that drive programmatic improvements, partnering with Product, Tech, Marketing, and Operations teams.
• Mentor and develop junior team members (Associate Brand Managers), providing guidance on brand strategy, vendor management, and professional growth.

About the Team

You will be joining 5 Vendor Managers on the Premium Fashion Concierge (PFC) Team (6 total). PFC is a new team (launched 2022) created with a vision of improving the brand experience for Premium Selling Partners working with Amazon. PFC supports the growth of strategic Premium Brands and is helping to build and define the future of Premium Fashion on Amazon.

Qualifications

• 3+ years of experience with Excel.
• 3+ years of retail, operations, product or program management, or business management/consulting with negotiations and delivering results experience.
• Bachelor's degree, or 3+ years of professional or military experience.
• Experience with financial analysis and P&L ownership.

Preferred Qualifications

• Experience managing large data sets and utilizing them to drive performance and process improvements.
• Experience in vendor negotiations, pricing and promotion, inventory management, and product development.
• Usage of generative AI tools to enhance workflow efficiency, with a willingness to learn effective prompting and evaluation practices.
• Ability to recognize opportunities where generative AI could enhance products, workflows, or customer experiences.

Company: Amazon.com Services LLC

Locations & Salary Ranges:

• USA, NY, New York - $80,600.00 - $141,100.00 USD annually
• USA, WA, Seattle - $82,700.00 - $128,300.00 USD annually

Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits, including health insurance, 401(k) matching, paid time off, and parental leave.