Manager, Luxury Personal Shopper
About Bloomingdale’s
Bloomingdale’s makes fashion personal and fun, aspirational yet approachable. Our mission is to guide and inspire our customers to make style a source of creative energy in their lives. We strive to make Bloomingdale’s like no other store in the world. Across all brand touchpoints—from Bloomingdales.com to our newest small store concept, Bloomie’s—everyone plays a critical role in bringing our mission to life. Our inclusive culture promotes diversity of background, thought, and opinion. Regardless of position, we believe all colleagues have a voice and access to share their thoughts with every level of leadership. Our colleagues are passionate, driven, entrepreneurial, and collaborative, while having fun along the way.
About the Role
Bloomingdale's is seeking a highly energetic support associate to join our Personal Shopping Team. As a Bloomingdale's Personal Shopping Assistant, you will play a key role in enhancing the appearance of our store, creating a neat, clean, and organized shopping environment for our customers.
Responsibilities
- Uphold all Bloomingdale's OUTSTANDING presentation standards
- Offer customer service to internal and external customers
- Greet all customers promptly and deliver "friendly and attentive service"
- Demonstrate a basic understanding of merchandise—the features and benefits
- Locate pre-sold merchandise for customers as needed
- Provide additional selling support assignments according to business needs
- Flexibility with schedule, dependent upon business needs
Qualifications
- No formal education or experience required, though 1-2 years of related experience is preferred
- Possesses drive, is goal-oriented, and has an entrepreneurial outlook
- Enjoys meeting and interacting with customers; demonstrates an energetic and positive attitude
- Ability to work in a fast-paced environment, handle multiple priorities, and learn new procedures
- A team player who thrives in a learning environment
- Ability to communicate effectively with customers, peers, and management
- Poised, polished, and professional demeanor
Benefits
- Day-1 medical, dental, and vision benefits for eligible colleagues
- Competitive pay
- Paid time off
- Flexible holiday time-off and flexible scheduling
- Instant access to earned wages with PayActiv
- Enhanced benefits: pet, home, and auto insurance, and more
- 401(k) plan options
- Bonus earning opportunities
- Growth potential opportunities
- Employee discount at Bloomingdale’s and Macy’s stores
- This position may be eligible for performance-based incentives/bonuses