Brand Manager, Community Engagement

About the role

As a Brand Engagement Manager at Ezee Fiber, you will be instrumental in cultivating a strong brand presence and fostering positive community relationships. Your responsibilities will include promoting the Ezee Fiber brand, engaging with prospective customers, and nurturing connections within the community. This role requires a blend of in-person and online activities to effectively communicate our brand. You will play a pivotal role in embodying the values of Ezee Fiber and promoting a positive brand image through dynamic engagement with both potential and existing customers, strategic promotional initiatives, and collaborative efforts with internal teams.

Responsibilities

• Develop and implement comprehensive community brand events and strategies to promote brand awareness through various channels.
• Identify and engage with key community stakeholders, such as Homeowners Association (HOAs), nonprofits, and local small businesses.
• Organize and oversee brand events from inception to execution.
• Attend networking events to develop community relationships and bring brand awareness.
• Formulate partnerships with local businesses, influencers, and community organizations.
• Manage relationships with sponsors and partners to ensure alignment and brand consistency.
• Monitor and report on the effectiveness of events and partnerships in terms of return on investment.
• Represent Ezee Fiber in the community, promoting our values and enhancing our brand image.
• Attend and participate in local events, trade shows, and community gatherings to represent Ezee Fiber.
• Keep abreast of industry trends, technological advancements, and competitor movements.
• Establish and nurture positive relationships with both existing and potential customers.
• Create and disseminate engaging content (photo/video) on various social media platforms to stimulate interest in our internet services.
• Distribute promotional materials, samples, and branded merchandise to amplify brand awareness and create memorable impressions.
• Collaborate closely with marketing and sales teams to plan strategies.
• Collect and analyze feedback on customer sentiments, market trends, and competitor activities.

Requirements

• High school diploma or GED required.
• Minimum of 2 years’ experience in brand management, community engagement, or related fields, preferably in the telecommunications sector.
• Proficiency in designing, planning, and organizing event logistics.
• Experience professionally managing partnerships with local partners and vendors.
• Experience managing expenses and vendor agreements.
• Excellent communication and interpersonal skills, with a strategic approach to developing targeted community engagement plans.
• Experience with community engagement, chambers, and networking groups.
• Enthusiastic and outgoing personality with a passion for building relationships.
• Ability to work independently and as part of a team.
• Candidates with established community or vendor relationships within Ezee Fiber coverage areas and communities or similar markets will be given preference.
• Availability to work flexible hours, including scheduled evenings and weekends as needed.
• Valid Driver’s License.

Physical Requirements

The physical requirements described here are representative of those that must be met by an associate to successfully perform the essential functions of the job.

• Analyze and interpret data, communicate, and remain in a stationary position for a significant amount of the workday.
• Frequently access, input, and retrieve information from the computer and other office productivity devices.
• Regularly move about the office and around the corporate campus.
• Frequently move up to 40 pounds of event equipment.

Travel Requirements

Must be able to travel up to 40% to local event sites, corporate offices, vendor meetings, and other business locations as required.

Benefits

• Competitive compensation package.
• Comprehensive medical, dental, and vision benefits.
• Employee Assistance Program (EAP).
• 401(k) with company match.
• Paid time off and other generous benefit programs.
• Tuition reimbursement.

We are seeking candidates that are legally authorized to work in the United States without sponsorship.