Brand Coordinator / Sales Support

Responsibilities

• Collaborate with the account team to support growth objectives and present tailored product solutions based on customer needs assessments.
• Maintain excellent attendance and availability via email, chat, and mobile, providing seamless support when the account manager is unavailable.
• Embrace feedback and contribute innovative ideas, demonstrating adaptability to changing circumstances.
• Ensure consistent follow-up with clients and sales team to maintain strong communication channels.
• Source, quote, and sell various product categories including apparel, promotional items, print materials, point of sale materials, and incentive programs.
• Manage data and order entry efficiently to streamline processes.
• Manage inbound customer calls and inquiries effectively, providing outstanding service and assistance.
• Afford additional administrative duties as required to support team operations.
• Demonstrate strong multitasking abilities to manage quotes, orders, and prospecting activities throughout the day.
• Collaborate closely with teammates, strategizing for long-term success, and executing account plans effectively.
• Proactively reach out to established account contacts and qualify new leads through outbound calls.

Requirements

• 0 - 3 years’ experience in inside sales or customer service.
• Efficiency in Microsoft Office or related suite.
• Strong verbal, written, and presentation skills.
• Strong work ethic: creative and takes initiative and gets the job done.
• Promotional Industry experience a plus.
• Project Management experience a plus.