Brand Associate

About the role

Part-Time Brand Ambassadors at Ralph Lauren are driven individuals who are passionate about providing a personalized and inspiring shopping experience. They are the entry point for future leadership roles within the company.

Responsibilities

• Motivated to drive their business day to day and achieve daily, weekly, monthly sales goals.
• Proactively drives business through focusing on the customer at the core of all decisions.
• Supports company initiatives.
• Participates in team training to execute business results.
• Utilizes "More Ways to Shop" to drive business results and supports use of new technology.
• Represents the customer experience expectations in store.
• Delivers a consistent experience aligned to Ralph Lauren Brand expectations by supporting the company and store vision.
• Champion of Ralph Lauren core values.
• Supports a collaborative environment with the customer at its core.
• Engages in networking to start to build a clientele.
• Provides on-going feedback to Management on successes and opportunities.
• Strengthens customer connectivity with alternative paths to purchase by supporting alternative purchasing processes - Gladly, Click to Zoom, JRNI, Ship to Home.
• Broadens customer accessibility to product discovery - QR codes, digital catalogs, virtual stores.
• Provides necessary feedback to Management on category opportunities or needs.
• Ensures sales floor and all store standards are met at all times.

Requirements

• Salary range: $14 - $18.86 hourly.
• Retail experience or similar industry experience in a complex, high-volume or high-profile specialty environment preferred.
• Ability to effectively communicate with customers and store personnel.
• Ability to maneuver around the sales floor, stock/dressing room, cashwrap and office; work around/with chemicals, lift/climb up to 30 lbs. and climb moderately.
• Ability to operate the register, stand, move and walk for multiple hours.
• Ability to work a flexible schedule to meet the needs of the business, which will require day, evening, weekends and may include overnight shifts and travel (as required).
• Ability to build and maintain positive working relationships with customers, management and co-workers.

Qualifications

• Members of federally recognized tribes receive preference in hiring.

Skills

• Customer service skills.
• Communication skills.
• Organizational skills.
• Problem-solving skills.

Benefits

• Flexible scheduling.
• Opportunities for advancement within the company.

Pay

• $14 - $18.86 hourly.

Schedule

• Day, evening, weekends, and overnight shifts may be required.