Brand Ambassador & Retail Marketing Representative - Renewal By Andersen

Responsibilities

• Serve as a brand ambassador at retail stores, events, showroom locations, and RSVP opportunities by creating a welcoming, professional, and engaging customer experience.
• Educate prospective customers on Renewal by Andersen products, the customer journey, and the sales process through clear and confident conversations.
• Guide customers through meaningful conversations to understand their needs and determine how we can best help them.
• Follow the lead management process to generate and set qualified appointments while meeting appointment conversion goals within established guidelines.
• Support event and retail marketing efforts through event participation, showroom schedule coordination, and execution of special requests as needed.
• Set up and tear down booth space, displays, and marketing materials to ensure every location is presentation-ready and on brand.
• Track, report, and accurately enter marketing and lead activity into the CRM system to support campaign visibility and follow-up.
• Deliver a world-class homeowner experience by setting clear expectations, communicating effectively, and bringing our brand promise to life in every interaction.

Qualifications

• Customer service, retail, event marketing, brand ambassador, or lead generation experience preferred.
• Excellent verbal and written communication skills with strong interpersonal, organizational, and coordination abilities.
• Ability to manage multiple priorities and time-sensitive activities in a fast-moving environment.
• Flexible, dependable, customer-focused, and open to changing schedules, processes, and team needs.
• Self-motivated with the ability to work independently and complete projects with minimal supervision.
• Comfortable using CRM tools and accurately tracking customer and marketing activity.
• Valid driver’s license and reliable transportation to travel to job sites throughout the region.
• Able to lift up to 50 pounds and drive for extended periods of time as needed.

Benefits

Comprehensive benefits package designed to support your health, well-being, and future including medical, dental, vision, and prescription coverage, a 401(k) plan with employer contributions and company match, profit sharing opportunities, tax-advantaged accounts for healthcare expenses, paid time off, paid holidays, paid maternity leave, and paid parental leave, life insurance, and dependent care flexible spending account.

Company Culture

ANDERSEN VALUES: Excellence, Integrity, Innovation, Partnership, and Corporate Citizenship.

ANDERSEN CODE OF BUSINESS CONDUCT: Each employee is responsible for adhering to the Andersen Code of Business Conduct.

About Us: Mosaic is one of the original marketing agencies specializing in interactions, experience isn't just what we have, it's what we create. With 3,000+ team members and hubs in Toronto and Dallas, we've spent over 35 years bringing brands to life through experiential marketing, integrated commerce campaigns, and field sales strategies that drive real behavior change.

Acosta Group is an equal opportunity employer and will ensure that applicants with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed, please contact AskHR@acosta.com.