Brand Advocate Position in Reno, Nevada

Location: Reno, Nevada

About the Role

Cellairis is looking for self-motivated people who want to be in a highly visible, fast-paced, and competitive retail role. The Brand Advocate performs customer conversion sales at the Cellairis walk-by entry doors, enticing each walk-by customer with free products to encourage them to visit the store and commit to a purchase. This role is perfect for someone who is athletic, highly energetic, and in excellent physical condition.

You will use the AIDA model (attention, interest, desire, action) based scripts to persuade walk-by customers to visit the Cellairis counter, show their broken phone, receive a repair quote, or join the mailing list by offering free products. Your goal is to make customers aware of special offers and drive them to the store.

Core Competencies

• Outgoing and approachable
• Persuasive personality
• Proven sales skills
• Determined and self-motivated
• Results-oriented
• Persistent in nature
• Ability to turn objections into leads

Required Attitude & Personality

• Drive and Urgency: Has tremendous energy and initiative to drive customers to the store and generate sales. Able to memorize scripts and use them naturally with high energy. Recognizes and capitalizes on a high percentage of sales opportunities.
• Attitude: Always has a positive and open attitude that positively affects team members. Open to coaching and new techniques. Never appears discouraged and is always moving forward.
• Genuine Customer Service: Has genuine concern for customers and knows the Customer Service Guide front to back.

Responsibilities

• Perform customer conversion sales at the Cellairis walk-by entry doors.
• Entice walk-by customers with free products to encourage them to visit the store and commit to a purchase.
• Use AIDA model-based scripts to persuade customers to visit the Cellairis counter.
• Encourage customers to show their broken phone, receive a repair quote, or join the mailing list.
• Make customers aware of special offers and drive them to the store.

Requirements

• Excellent communication skills, highly energetic, and approachable.
• Genuine customer service skills and ability to develop relationships with clients.
• Ability to stand for long periods of time.
• Ability to lift 25 lbs.
• Own reliable transportation and a valid driver’s license.
• Professional appearance.
• Candidates must have their own (not public) means of transportation and a manageable commute.

Qualifications

• Retail experience recommended but not required: 1-3 years in a retail sales environment.
• Proven ability to meet and exceed sales goals.
• Sampling selling experience is a plus.

Schedule

Multiple shifts available.

Additional Information

• All candidates are subject to a reference check, background check, credit check, drug screen, skills assessment, personality assessment, and language proficiency testing.
• Cellairis is a smoke-free work environment, and all employees are expected to enforce this policy.