Brand Advocate Position in Pasadena, Texas

Location: Pasadena, Texas

About the Role

Cellairis is looking for self-motivated people who want to be in a highly visible, fast-paced, and competitive retail role. The Brand Advocate performs customer conversion sales at the Cellairis walk-by entry doors, enticing walk-by customers with free products to encourage them to visit the store and commit to a purchase. This role is perfect for someone who is athletic, highly energetic, and in excellent physical condition.

You will use the AIDA model (attention, interest, desire, action) based scripts to persuade and encourage customers to show their broken phone, receive a repair quote, or join the mailing list by offering free products. Customers must come to the Cellairis counter and agree to certain participation terms to receive their free goods or services.

Core Competencies

• Outgoing and approachable
• Persuasive personality
• Proven sales skills
• Determined and self-motivated
• Results-oriented
• Persistent in nature
• Ability to turn objections into leads

Required Attitude & Personality

• Drive and Urgency: Has tremendous energy and initiative to drive customers to the store and generate sales. Able to memorize scripts and use them naturally and with high energy. Can recognize and capitalize on an extremely high percentage of sales opportunities.
• Attitude: Always has a positive and open attitude that positively affects team members. Open to coaching and new techniques. Never appears discouraged and is always moving forward.
• Genuine Customer Service: Has genuine concern about customers and knows the Customer Service Guide front to back.

Responsibilities

• Perform customer conversion sales at the Cellairis walk-by entry doors
• Entice walk-by customers with free products to encourage store visits and purchases
• Use AIDA model-based scripts to drive customers to the Cellairis counter
• Persuade customers to show broken phones, receive repair quotes, or join the mailing list
• Ensure customers agree to participation terms to receive free goods or services

Requirements

• Excellent communication skills, highly energetic, and approachable
• Genuine customer service skills and ability to develop client relationships
• Ability to stand for long periods of time
• Ability to lift 25 lbs
• Own reliable transportation and valid driver’s license
• Professional appearance
• Manageable commute (Cellairis reserves the right to determine acceptable commute distance)

Qualifications

• Retail experience recommended but not required (1-3 years in a retail sales environment preferred)
• Proven ability to meet and exceed sales goals
• Sampling selling experience is a plus

Schedule

Multiple shifts available

Additional Information

• Candidates must have their own (not public) means of transportation
• All candidates are subject to reference check, background check, credit check, drug screen, skills assessment, personality assessment, and language proficiency testing
• Cellairis is a smoke-free work environment; all employees are responsible for enforcing this policy