Brand Advocate Position in Florence, Alabama

About the Role

Cellairis is looking for a Brand Advocate to perform customer conversion sales at the store entry doors. This highly visible, fast-paced, and competitive retail role involves enticing walk-by customers with free products to drive them into the store and commit to a purchase. You will use the AIDA model (attention, interest, desire, action) based scripts to persuade customers to visit the Cellairis counter, show their broken phone, receive a repair quote, or join our mailing list.

Responsibilities

• Engage walk-by customers using scripts to drive them into the store.
• Entice customers with free products to encourage store visits and purchases.
• Persuade customers to show broken phones, receive repair quotes, or join the mailing list.
• Turn objections into sales opportunities and capitalize on high-percentage sales leads.
• Stand for long periods and maintain high energy levels throughout the shift.

Requirements

• Excellent communication skills, highly energetic, and approachable.
• Genuine customer service skills and ability to develop client relationships.
• Ability to stand for long periods and lift up to 25 lbs.
• Own reliable transportation and a valid driver’s license.
• Professional appearance and adherence to Cellairis Retail Dress Code.
• Manageable commute (Cellairis reserves the right to determine acceptable distance).

Qualifications

• Retail experience recommended but not required (1-3 years in a retail sales environment preferred).
• Proven ability to meet and exceed sales goals.
• Sampling or selling experience is a plus.
• Outgoing, persuasive, self-motivated, and results-oriented personality.
• Ability to memorize scripts and use them naturally with high energy.

Core Competencies

• Outgoing and approachable.
• Persuasive personality with proven sales skills.
• Determined, self-motivated, and results-oriented.
• Persistent in nature with the ability to turn objections into leads.
• Drive and urgency to generate sales and capitalize on opportunities.
• Positive attitude, open to coaching, and never discouraged.
• Genuine concern for customers and mastery of the Customer Service Guide.

Physical Requirements

• Stand for long periods of time.
• Lift up to 25 lbs.

Disclosure

Candidates must have their own (non-public) means of transportation. All candidates are subject to reference checks, background checks, credit checks, drug screening, skills assessments, personality assessments, and language proficiency testing. Cellairis is a smoke-free work environment, and all employees are responsible for enforcing this policy.