Brand Advocate Position in Evansville, Indiana

Evansville, Indiana

About the Role

Cellairis is looking for self-motivated people who want to be in a highly visible, fast-paced, and competitive retail role. The Brand Advocate performs customer conversion sales at the Cellairis walk-by entry doors, enticing each walk-by customer with free products to encourage them to visit the store and commit to a purchase. Using AIDA model (attention, interest, desire, action) based scripts, you will persuade and encourage customers to show their broken phone, receive a repair quote, or join our mailing list by offering free products. Your goal is to make customers aware of special offers and drive them to the Cellairis counter.

Responsibilities

• Perform customer conversion sales at the Cellairis walk-by entry doors.
• Entice walk-by customers with free products to encourage store visits and purchases.
• Use AIDA model-based scripts to engage customers and drive them to the Cellairis counter.
• Persuade customers to show broken phones, receive repair quotes, or join the mailing list.
• Ensure customers are aware of special offers and participation terms to receive free goods or services.

Requirements

• Excellent communication skills, highly energetic, and approachable.
• Genuine customer service skills and ability to develop relationships with clients.
• Ability to stand for long periods of time and lift 25 lbs.
• Own reliable transportation and a valid Driver’s License.
• Professional appearance.
• Candidates must have their own (not public) means of transportation and a manageable commute.

Qualifications

• Retail experience recommended but not required: 1-3 years in a retail sales environment.
• Proven ability to meet and exceed sales goals.
• Sampling selling experience is a plus.

Core Competencies

• Outgoing and approachable.
• Persuasive personality with proven sales skills.
• Determined, self-motivated, and results-oriented.
• Persistent in nature with the ability to turn objections into leads.

Required Attitude/Personality

• Drive and Urgency: Has tremendous energy and initiative to drive customers to the store and generate sales. Able to memorize scripts and use them naturally and with high energy. Can recognize and capitalize on sales opportunities.
• Attitude: Always has a positive and open attitude that positively affects team members. Open to coaching and new techniques. Never appears discouraged and is always moving forward.
• Genuine Customer Service: Has genuine concern about customers and knows the Customer Service Guide front to back.

Physical Skill Requirements

• Stand for long periods of time.
• Lift 25 lbs.

Schedule

Multiple shifts available.

Disclosure

All candidates are subject to a reference check, background check, credit check, drug screen, skills assessment, personality assessment, and language proficiency testing. We are a smoke-free work environment and strive to employ non-smokers. All employees share responsibility for enforcing this policy.