Brand Advocate Position in Indianapolis, Indiana

Location: Indianapolis, Indiana

About the Role

Cellairis is looking for self-motivated people who want to be in a highly visible, fast-paced, and competitive retail role. This position involves performing customer conversion sales at the Cellairis walk-by entry doors. You will entice walk-by customers with free products to encourage them to visit the store and commit to a purchase, using the AIDA model (attention, interest, desire, action) based scripts. Your goal is to persuade customers to show their broken phone, receive a repair quote, or join the mailing list by offering free products.

Core Competencies

• Outgoing and approachable
• Persuasive personality
• Proven sales skills
• Determined and self-motivated
• Results-oriented
• Persistent in nature
• Ability to turn objections into leads

Required Attitude & Personality

• Drive and Urgency: Has tremendous energy and initiative to drive customers to the store and generate sales. Able to memorize scripts and use them naturally and with high energy. Can recognize and capitalize on an extremely high percentage of sales opportunities.
• Attitude: Always has a positive and open attitude that positively affects team members. Open to coaching and new techniques. Never appears discouraged and is always moving forward.
• Genuine Customer Service: Has genuine concern for customers and knows the Customer Service Guide front to back.

Responsibilities

• Perform customer conversion sales at the Cellairis walk-by entry doors.
• Entice walk-by customers with free products to encourage store visits and purchases.
• Use AIDA model-based scripts to guide customers to the Cellairis counter.
• Persuade customers to show broken phones, receive repair quotes, or join the mailing list.
• Drive customers to the store by making them aware of special offers and participation terms.

Requirements

• Excellent communication skills, highly energetic, and approachable.
• Genuine customer service skills and ability to develop relationships with clients.
• Ability to stand for long periods of time and lift 25 lbs.
• Own reliable transportation and a valid Driver’s License.
• Professional appearance.

Qualifications

• Retail experience recommended but not required: 1-3 years in a retail sales environment.
• Proven ability to meet and exceed sales goals.
• Sampling selling experience is a plus.

Physical & Logistical Requirements

• Must have own (not public) means of transportation and a manageable commute. Cellairis reserves the right to determine acceptable commute distance.
• Candidates are subject to reference check, background check, credit check, drug screen, skills assessment, personality assessment, and language proficiency testing.

Work Environment

• Smoke-free work environment; preference for non-smokers.
• All employees share responsibility for enforcing the smoke-free policy.