Branch Vice President
About the role
DuraServ is looking for a Branch Vice President who will lead performance through people, process, and operational discipline. This is an Operator's Role where the branch is a business within a business with a P&L, sales team, service team, customer base, and operational infrastructure.
Responsibilities
Manage overall branch operations — sales execution, service delivery, staffing, training, inventory, facilities, and financial controls
Monitor and drive branch financial performance to achieve sales, growth, and profitability targets
Directly lead the branch sales team — setting targets, coaching performance, and building a culture of accountability and results
Build and manage customer relationships that drive satisfaction, retention, and growth
Enforce safety, quality, and regulatory compliance across branch operations
Lead the service team through subordinate managers and directly develop the sales professionals under your leadership
Coach and develop the team on technical skills, sales skills, and professional standards
Ensure staffing levels, training cadence, and performance management practices keep the branch operating at full capacity
Requirements
A proven operational leader with experience running a P&L
A developer of people — you've built teams, coached underperformers, and created cultures where accountability and results are the standard
A sound business decision-maker — you use market knowledge, financial data, and customer intelligence to make calls that move the branch forward
A customer relationship leader — you engage at the senior level, resolve escalations, and set the tone for how the branch treats every account
Operationally fluent — comfortable managing inventory, facilities, scheduling, and compliance in a multi-function branch environment
An excellent communicator — across your team, with customers, with vendors, and with regional leadership above you
5+ years of combined B2B sales and operational leadership experience, with a background in industrial or distribution services
Bachelor's degree highly preferred; equivalent education and experience considered
Previous experience managing sales professionals is strongly preferred
Valid driver's license and clean driving record required
Qualifications
Competitive base salary + performance incentives tied to branch results
Full benefits package: medical, dental, vision, supplemental insurance plans, and 401K with company match
Company-provided life insurance, short-term and long-term disability
Personal Health Assistant program
Continuous training, professional development, and a clear path to regional leadership for top performers
National infrastructure with local ownership — you run the branch with the backing of a proven organization
Employee discount programs through DuraServ's corporate partnerships
Benefits
Employee discount programs through DuraServ's corporate partnerships
Schedule
On-site leadership and high visibility with your team and customers is required.
Pay
Competitive base salary + performance incentives tied to branch results
Company Information
DuraServ is a national leader in commercial dock and door solutions, operating across the U.S. and Canada since 2001. Our culture is built on taking great care of every customer, treating employees with respect, and being first and best in every market we serve. We hire performers — and we build careers. DuraServ is an Equal Opportunity Employer.