Branch Teller - Bedford

Position Responsibilities

• Understands and exemplifies the Service Credit Union mission, vision statement and corporate goals as it pertains to their position, the branch office, and the credit union in general.
• Conduct all business activities while complying with SCU policies and federal banking regulations.
• Maintain confidentiality regarding credit union policies and procedures, member financial data, personal information, and work-related events.
• Adhere to compliance requirements to include but not limited to; physical security, information security, safety, Office of Foreign Assets Control (OFAC), Monetary Instruments (MI), Suspicious Activity Reports (SAR), Currency Transaction Reports (CTR), and Fraud/Identity Theft (ID Safe).
• Display competence in the following transactions: deposits; withdrawals; check cashing (member and non-member); Shared Branching; loan payments.
• Provide excellent member service (friendly, efficient, and professional).
• Provides work related services in-person, via phone or through electronic correspondence (e-mail, TotaleAtlas, FAX, etc.).
• Operate computer terminal and other equipment such as money counters, counterfeit detectors, etc.
• Maintain and balance cash drawer in U.S. dollar and foreign currencies.
• Provide foreign currency sales and reconversion.
• Disburse funds in cash or cashier’s check form.
• Scan/archive documents.
• Scan received checks, money orders, and US savings bonds for Federal Reserve processing.
• Under dual control assist in moving plastic inventory to and from the vault along with limited access to the instant issue software.
• Maintain confidentiality regarding credit union policies and procedures, member financial data, personal information, and work-related events.
• Provide quality support and maintain a professional relationship with peers, management, other staff, and members through cooperation, mutual trust, and respect.
• Perform other duties as assigned.

Required Knowledge and Skills

• Must be detail oriented and have a basic understanding of math and money.
• Able to perform detailed functions quickly and accurately.
• Aptitude for mathematical and clerical procedures.
• Previous related experience desirable.
• Excellent interpersonal, presentation and organizational skills.
• Ability to communicate clearly and effectively verbally and in writing.
• Proficient with Excel, Microsoft Outlook, Word, Power point, and various web-based applications required.