Teller (South Boston Branch)

About the role

This position is responsible for providing a best in class customer experience while processing transactions, servicing existing and potential customers, and contributing to branch sales goals.

Responsibilities

• Provide excellent customer experience
• Perform basic customer and cash transactions
• Balance cash each day
• Identify referral opportunities to contribute to branch goals
• Adhere to all applicable laws and regulations governing bank operations, including compliance with Atlantic Union Bankshares' BSA/AML Policy and Procedures
• Identify risk and escalate concerns through proper channels
• Develop and maintain knowledge of bank products, services, including other lines of business
• Ability to learn and adapt to changing digital channels
• Other duties as assigned

Organizational Relationship

This position is supervised by the assigned leader of the branch.

Requirements

• High school diploma or equivalent required
• Previous cash handling experience preferred
• Previous customer service experience required

Skills

• Excellent customer service skills
• Excellent oral and written communication skills
• Ability to exercise sound business judgment
• Proficient computer skills
• Ability to handle multiple tasks with attention to details
• Flexible, able to adapt to change
• Able to stand for extended periods of time and lift objects up to 30 pounds

Schedule

Shifts may vary for each position offering, depending on business need.

Compensation

Compensation offered will be based on a variety of factors, including but not limited to education, work experience, skills, certifications, and geographic location, etc.

Benefits

• Medical, dental, vision, life insurance, and disability coverage
• Paid time off
• Retirement savings through a 401(k) plan
• Wellness resources
• Additional programs designed to support teammates' health and financial well-being, subject to plan terms and eligibility requirements
• Incentive compensation, bonuses, or other variable compensation may be available for certain roles, subject to applicable plans and performance criteria