Branch Teller- Fairfield

Primary Duties And Responsibilities

• Congratulations! You’ve landed a position as a Branch Teller at General Electric Credit Union (GECU), a not-for-profit, member-owned financial institution based in Cincinnati with branches in Ohio and Kentucky.
• At GECU, we’re dedicated to providing quality service, fostering a friendly work environment, and supporting our team members’ career growth.

Overview

• As a Branch Teller, you’ll play a key role in maintaining a welcoming and member-focused environment.

Essential Responsibilities

• Conduct teller transactions: Handle various member financial transactions such as transfers, withdrawals, deposits, loan payments, and loan paydowns.
• Monitor and handle cash: Keep track of deposit and withdrawal amounts and ensure documents are properly endorsed and negotiable.
• Determine holds: Identify additional holds as necessary and communicate this information to members effectively.
• Advise and refer: Provide guidance on GECU products and services that can help members achieve their financial goals, and refer them to other branch team members as needed.
• Guide self-service: Assist members in managing their accounts through digital channels, including handling account maintenance requests.
• Daily balancing: Perform daily balancing procedures and manage cash drawer inventories at the start and end of shifts.
• Support branch operations: Ensure all members’ needs are met and foster a welcoming environment within the branch.

Education And Experience

• A high school diploma or GED is required.
• Minimum one year of member support-related or professional experience is required.
• Previous experience handling cash transactions is preferred.

Knowledge, Skills, And Abilities

• Interpersonal and verbal communication: Deliver a positive and impactful experience through great communication skills.
• Professionalism: Function well in a fast-paced, in-person environment with a high degree of professionalism.
• Attention to detail: Review member accounts and process transactions with thorough attention to detail.
• Software proficiency: Be proficient with software to fulfill job duties.

Benefits

• We offer a comprehensive benefits package including:
• Health, Dental, and Vision Insurance:
• Life and Disability Insurance:
• Paid Time Off: Accrued upon hire, includes a birthday off.
• 401(k) Retirement Plan: Up to a 10% match of your base gross compensation.
• Tuition Reimbursement: Opportunities for professional development and education.
• Volunteer Opportunities: Earn additional PTO hours!
• On-site Clinics: Access to vaccines and mammograms.
• And much more!

About GECU

• At GECU, we believe in forming bonds and connecting with each other to strengthen the service we provide to our members.
• We are committed to improving the quality of financial lives for our members.
• GECU is an Equal Opportunity Employer.