Teller (FT) - Liberty Street Branch

About the Role

Provides prompt and professional service to new and existing customers by handling day-to-day transactions which include processing transactions such as deposits and withdrawals and assisting with customer inquiries.

Responsibilities

• Adheres to established customer service standards.
• Provides information regarding bank products to all potential customers both retail and commercial.
• Performs all teller transactions and related services independently.
• Maintains security of cash drawer and proves cash drawer at end of day.
• Meets assigned referral goals through referral of bank products and services to meet customers' banking needs.
• Assists in resolving customer problems as they arise.
• May assist with balancing the ATM.
• Assists customers with Safe Deposit.
• Completes BSA, AML, and other Regulatory and Continuing Education as assigned.
• Adheres to all bank and regulatory policies and procedures specific to position.
• Assumes additional responsibilities as requested.

Requirements

• High School Diploma or GED required.
• Minimum of 6 months of previous cash handling and customer service experience preferred.

Physical Demands

• Stand: Frequently
• Walk: Frequently
• Sit: Occasionally
• Handling / Fingering: Constantly
• Reach Outward: Frequently
• Reach Above Shoulder: Occasionally
• Climb: Occasionally
• Crawl: Occasionally
• Squat or Kneel: Frequently
• Bend: Frequently
• Lift/Carry:
  • 10 lbs or less: Frequently
  • 11-20 lbs: Frequently
  • 21-50 lbs: Occasionally
  • 51-100 lbs: Not Applicable
  • Over 100 lbs: Not Applicable
• Push/Pull:
  • 12 lbs or less: Occasionally
  • 13-25 lbs: Occasionally
  • 26-40 lbs: Occasionally
  • 41-100 lbs: Occasionally

Activity is not applicable to this occupation (N). Occasionally (O): up to 33% of the time (0-2.5+ hrs/day). Frequently (F): 33%-66% of the time (2.5-5.5+ hrs/day). Constantly (C): more than 66% of the time (5.5+ hrs/day).