Branch Support Coordinator

About the role

We are proud to be a member of the Rentokil family of companies, the global leader in Pest Control and other services across more than 90 countries. We pride ourselves on being a trusted partner to many of the world's leading brands and serve consumer and business customers across multiple industries. Our mission is to "protect people, enhance lives, and preserve the planet." We are looking for individuals who want to make a difference where our customers live and work.

Responsibilities

• General Admin Tasks: day‑to‑day branch administrative duties such as customer experience, maintaining system records, scheduling, sales entry, etc.
• Accounts Payable: creating POs and coding/processing bills.
• Accounts Receivable: partnering with collection team, credit requests, refunds, price changes, pulling invoices as appropriate.
• Customer contract management (database, price increases, new agreements).
• Office Supply Inventory management.
• Material purchases for new sales.
• Aspire Support (sales entry, routing, client contact info & client inventory updates).
• Support branches in other assigned functions as delegated.
• Maintaining adequate inventories of all supplies alongside the Warehouse manager (if applicable).
• Maintain Branch Holiday Pipeline.
• Aspire Support (Sales Delivery Tickets, Replacement Tickets/Blooming Tickets; Master Blooming Schedules).
• Assist with Commission SOP.
• Manage/Assist with MUR Reporting.
• Physical Inventory Processes (Aspire).

Requirements

3‑5 years of business administrative experience preferred; skill with Google Suite preferred.

Qualifications

High school diploma or GED required; 3‑5 years experience in a similar administrative role preferred; Aspire experience a plus but not required.

Skills

• Excellent listening and communication skills.
• Excellent customer service skills.
• Skill in written and verbal communications.
• Skill in detailed organisation and time management – ability to work on multiple tasks and take direction from multiple departments simultaneously.
• Attention to detail and analytical skills.
• Customer focus and growth mindset.
• Outstanding problem‑solving abilities.
• Ability to handle a fast‑paced environment.
• Ability to work independently, taking initiative.

Benefits

Benefits start on day 1 for full‑time colleagues with no waiting period.

• Professional and Personal Growth: multiple avenues to grow your career,